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Great Clips

3.9
(305 reviews)

Business Details

547 W Madison St, Chicago, IL
60661, United States
(312) 775-7003
https://salons.greatclips.com/us/il/chicago/547-w-madison-st

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Chicago, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 547 W Madison St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chicago, IL!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Great Clips
547 W Madison St, Chicago, IL
60661, United States

Hours

Reviews

3.9
305 reviews
5 stars
176
4 stars
46
3 stars
16
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Quality of Haircuts

There are mixed reviews regarding the quality of haircuts, with some customers praising specific stylists while others report uneven cuts and poor execution.

Staff Attitude

Customer experiences with staff vary widely; some report friendly and professional service, while others describe rude or disinterested behavior.

Pricing and Value

Many customers appreciate the affordable pricing for haircuts, but some feel that the quality does not match the cost, especially when mistakes occur.

Booking and Wait Times

The online check-in system is generally viewed positively, but there are complaints about long wait times and issues with appointment management.
  • NP
    Nicole Protolipac
    6 days ago
    5.0
    In my opinion, best place in the city of Chicago to get a haircut hands down! Sherice is my usual stylist, who is amazing, but I have recently been in twice and had the pleasure of Eric doing my hair. Both are fabulous and I have never walked out of there with a haircut that I did not love! For those who are able to go on a lunch hour it is the perfect amount of time. Basic cuts are my only experience but in my many years of having short hair, it is difficult to find people who can do women's short hair well. I stand by every service I've ever had at this location, and there is nowhere else in the city that you can get your haircut as a female for $26 at such great quality!
  • AS
    Anna Stunkel
    Jan 17, 2026
    2.0
    Don’t recommend for young kids. Staff were frustrated that our kids couldn’t sit still during the haircut and both cuts our kids got were very botched. We’ll need to go elsewhere to have them fixed. May be better experience for adults.
  • RP
    Roshan Patel
    Jan 17, 2026
    2.0
    They really messed up my hair on two different occasions. The staff is very friendly. However, this location doesn’t know how to cut hair. 1st visit: my hair was extremely uneven and I had to go to another location to get it fixed. Today’s visit: my hair was way over cut and tapered it looks like I got a cone on my head. I almost asked to have my head buzz cut…… I didn’t say anything I just paid and left as there isn’t any magical way to regrow my hair. I called the store to express after I showered the front is uneven, and she said I shaved my head at home. In the 15 minutes I left… ****I called the wicker park location and they’re going to try and salvage my hair. I was able to have Another location even things out. It was worse than what the picture shows through my whole head. Update: spoke with the manager and she was very polite and gave me a refund. Manager did a great job helping mediate an issue that was not their fault. I over do not recommend the salon for their hair stylists are consistently bad and after this experience they clearly lack accountability. It’s not on the manager to refund money for the stylists mistake.
  • DA
    Daniel Andriusis
    Dec 26, 2025
    5.0
    I love how detailed the stylist are here. They never miss a stray hair
  • AA
    Aishwarya
    Oct 25, 2025
    1.0
    I was quite disappointed with my visit. The hairdresser seemed disinterested and rushed through my haircut. Additionally, the payment system automatically added a $10 tip (approximately 40%) without providing an option for confirmation. When I raised the issue, I was informed that nothing could be done as the manager was not available. I generally have no issue tipping for quality service, but in this case, the experience did not warrant such an amount, and the lack of transparency in the payment process was concerning. It overall felt unfair and unprofessional. I hope the management reviews both service standards and payment procedures to prevent similar issues in the future.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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