Great Clips in Chicago, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 547 W Madison St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chicago, IL!
There are mixed reviews regarding the quality of haircuts, with some customers praising specific stylists while others report uneven cuts and poor execution.
Staff Attitude
Customer experiences with staff vary widely; some report friendly and professional service, while others describe rude or disinterested behavior.
Pricing and Value
Many customers appreciate the affordable pricing for haircuts, but some feel that the quality does not match the cost, especially when mistakes occur.
Booking and Wait Times
The online check-in system is generally viewed positively, but there are complaints about long wait times and issues with appointment management.
NP
Nicole Protolipac
6 days ago
5.0
In my opinion, best place in the city of Chicago to get a haircut hands down! Sherice is my usual stylist, who is amazing, but I have recently been in twice and had the pleasure of Eric doing my hair. Both are fabulous and I have never walked out of there with a haircut that I did not love! For those who are able to go on a lunch hour it is the perfect amount of time. Basic cuts are my only experience but in my many years of having short hair, it is difficult to find people who can do women's short hair well. I stand by every service I've ever had at this location, and there is nowhere else in the city that you can get your haircut as a female for $26 at such great quality!
AS
Anna Stunkel
Jan 17, 2026
2.0
Don’t recommend for young kids. Staff were frustrated that our kids couldn’t sit still during the haircut and both cuts our kids got were very botched. We’ll need to go elsewhere to have them fixed. May be better experience for adults.
RP
Roshan Patel
Jan 17, 2026
2.0
They really messed up my hair on two different occasions.
The staff is very friendly.
However, this location doesn’t know how to cut hair.
1st visit: my hair was extremely uneven and I had to go to another location to get it fixed.
Today’s visit: my hair was way over cut and tapered it looks like I got a cone on my head.
I almost asked to have my head buzz cut……
I didn’t say anything I just paid and left as there isn’t any magical way to regrow my hair.
I called the store to express after I showered the front is uneven, and she said I shaved my head at home. In the 15 minutes I left…
****I called the wicker park location and they’re going to try and salvage my hair. I was able to have Another location even things out. It was worse than what the picture shows through my whole head.
Update: spoke with the manager and she was very polite and gave me a refund.
Manager did a great job helping mediate an issue that was not their fault.
I over do not recommend the salon for their hair stylists are consistently bad and after this experience they clearly lack accountability. It’s not on the manager to refund money for the stylists mistake.
DA
Daniel Andriusis
Dec 26, 2025
5.0
I love how detailed the stylist are here. They never miss a stray hair
AA
Aishwarya
Oct 25, 2025
1.0
I was quite disappointed with my visit. The hairdresser seemed disinterested and rushed through my haircut. Additionally, the payment system automatically added a $10 tip (approximately 40%) without providing an option for confirmation. When I raised the issue, I was informed that nothing could be done as the manager was not available.
I generally have no issue tipping for quality service, but in this case, the experience did not warrant such an amount, and the lack of transparency in the payment process was concerning. It overall felt unfair and unprofessional. I hope the management reviews both service standards and payment procedures to prevent similar issues in the future.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 547 W Madison St offer?
Great Clips provides haircuts for men, women, kids, and seniors, including beard, bang, and neck trims, as well as shampooing and styling services. Some salons also offer perms and formal updos by appointment.
Can I make an appointment or do I have to walk in?
Great Clips is primarily a walk-in salon, so appointments are not required. However, you can use Online Check-In via their app or website to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes.
What are the Great Clips 547 W Madison St salon hours?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:30 AM to 5:00 PM. Holiday hours vary, and the salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips at this location sell haircare products?
Yes, they offer their own branded lines like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment methods are accepted at Great Clips 547 W Madison St?
This salon accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
Is the Great Clips salon accessible for wheelchair users?
Yes, the salon has a wheelchair accessible entrance.
How can nearby public transit help me get to Great Clips at 547 W Madison St?
You can use CTA Bus Stop 456 or CTA Bus Stop 5516 nearby for convenient bus transit to the area, making it easy to visit Great Clips without the need for parking.
Where can I park when visiting Great Clips at 547 W Madison St?
SP+ Parking is nearby, providing convenient parking options for customers visiting the salon.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby, you can enjoy a coffee or meal at Department of Coffee and Social Affairs or Potbelly Sandwich Shop, or visit Presidential Towers apartments and condominium complex.
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