Great Clips

3.9
300 reviews

About

Hair SalonBeauty Salon
Great Clips in Chicago, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 547 W Madison St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chicago, IL!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
547 W Madison St, Chicago, IL
60661, United States

Hours

Reviews

3.9
300 reviews
5 stars
174
4 stars
45
3 stars
16
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with haircuts vary significantly, with some praising specific stylists for their skills while others report poor service and unprofessional behavior from staff.

Staff Attitude

Feedback indicates a mix of friendly and rude interactions, with some customers feeling disrespected or ignored by certain stylists.

Booking Experience

The online booking system is appreciated for its convenience, but some customers report long wait times and issues with appointment management.

Value for Money

While some customers find the prices reasonable for the service received, others feel that the quality does not justify the cost, especially after poor haircuts.

Cleanliness and Environment

The facility is generally noted as clean and well-maintained, contributing positively to the overall customer experience.
  • AA
    Aishwarya
    Oct 25, 2025
    1.0
    I was quite disappointed with my visit. The hairdresser seemed disinterested and rushed through my haircut. Additionally, the payment system automatically added a $10 tip (approximately 40%) without providing an option for confirmation. When I raised the issue, I was informed that nothing could be done as the manager was not available. I generally have no issue tipping for quality service, but in this case, the experience did not warrant such an amount, and the lack of transparency in the payment process was concerning. It overall felt unfair and unprofessional. I hope the management reviews both service standards and payment procedures to prevent similar issues in the future.
  • KK
    karina k
    Oct 11, 2025
    4.0
    You can book an appt online at the last minute and as long as you go in and say you are around and checked in online they will see you. No parking so take public transportation or have someone drive you and wait in the car. You get to see where you are I. The wait list online. The staff are good and cuts are $26 base price for cuts. Prices for haircuts are going up everywhere but it's still better than paying $50 for a simple cut.
  • AB
    A Backus
    Sep 29, 2025
    5.0
    I live upstairs so clearly go here monthly. My stylist is AMAZING. I will continue to go here. Thanks!!
  • AF
    Alan Feenstra
    Sep 25, 2025
    5.0
    Eric did a great job! Love it!
  • BT
    Brenda Tlachi
    Aug 17, 2025
    5.0
    Came in to get a trim and bangs and Antonio did an amazing job. He was so quick and knowledgeable!! Absolutely returning!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.