Great Clips in Chicago, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 547 W Madison St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chicago, IL!
Customer experiences with haircuts vary significantly, with some praising specific stylists for their skills while others report poor service and unprofessional behavior from staff.
Staff Attitude
Feedback indicates a mix of friendly and rude interactions, with some customers feeling disrespected or ignored by certain stylists.
Booking Experience
The online booking system is appreciated for its convenience, but some customers report long wait times and issues with appointment management.
Value for Money
While some customers find the prices reasonable for the service received, others feel that the quality does not justify the cost, especially after poor haircuts.
Cleanliness and Environment
The facility is generally noted as clean and well-maintained, contributing positively to the overall customer experience.
AA
Aishwarya
Oct 25, 2025
1.0
I was quite disappointed with my visit. The hairdresser seemed disinterested and rushed through my haircut. Additionally, the payment system automatically added a $10 tip (approximately 40%) without providing an option for confirmation. When I raised the issue, I was informed that nothing could be done as the manager was not available.
I generally have no issue tipping for quality service, but in this case, the experience did not warrant such an amount, and the lack of transparency in the payment process was concerning. It overall felt unfair and unprofessional. I hope the management reviews both service standards and payment procedures to prevent similar issues in the future.
KK
karina k
Oct 11, 2025
4.0
You can book an appt online at the last minute and as long as you go in and say you are around and checked in online they will see you. No parking so take public transportation or have someone drive you and wait in the car. You get to see where you are I. The wait list online. The staff are good and cuts are $26 base price for cuts. Prices for haircuts are going up everywhere but it's still better than paying $50 for a simple cut.
AB
A Backus
Sep 29, 2025
5.0
I live upstairs so clearly go here monthly. My stylist is AMAZING. I will continue to go here. Thanks!!
AF
Alan Feenstra
Sep 25, 2025
5.0
Eric did a great job! Love it!
BT
Brenda Tlachi
Aug 17, 2025
5.0
Came in to get a trim and bangs and Antonio did an amazing job. He was so quick and knowledgeable!! Absolutely returning!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 547 W Madison St offer?
Great Clips provides haircuts for men, women, kids, and seniors, including beard, bang, and neck trims, as well as shampooing and styling services. Some salons also offer perms and formal updos by appointment.
Can I make an appointment or do I have to walk in?
Great Clips is primarily a walk-in salon, so appointments are not required. However, you can use Online Check-In via their app or website to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes.
What are the Great Clips 547 W Madison St salon hours?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:30 AM to 5:00 PM. Holiday hours vary, and the salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips at this location sell haircare products?
Yes, they offer their own branded lines like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment methods are accepted at Great Clips 547 W Madison St?
This salon accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
Is the Great Clips salon accessible for wheelchair users?
Yes, the salon has a wheelchair accessible entrance.
How can nearby public transit help me get to Great Clips at 547 W Madison St?
You can use CTA Bus Stop 456 or CTA Bus Stop 5516 nearby for convenient bus transit to the area, making it easy to visit Great Clips without the need for parking.
Where can I park when visiting Great Clips at 547 W Madison St?
SP+ Parking is nearby, providing convenient parking options for customers visiting the salon.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby, you can enjoy a coffee or meal at Department of Coffee and Social Affairs or Potbelly Sandwich Shop, or visit Presidential Towers apartments and condominium complex.