Founded in 2014, Credo’s mission is to create a cleaner, more sustainable, more ethical beauty industry. Credo has defined what the term "clean" means in an under-regulated beauty industry–it is the nexus of safety, sustainability, and ethics. Today, Credo is known as the fastest-growing clean beauty retailer and is heralded as the standard-bearer when it comes to clean, sustainable beauty. To be "Credo clean" goes beyond a restricted substance list (or “free of” list). For its efforts in tackling the beauty industry's packaging problem, Fast Company named Credo the most innovative beauty company of 2021 and 2025.
I wanted to love this store as they carry all my favorite brands but yesterday was my final straw. I went in to exchange a gift I received, the employee acknowledged that it was purchased the day before and could see it on the persons account. Helped me select an item to exchange it for, walked my up to the register and then RETURNED the item to the original card used by the person I received the gift from and basically said “so sorry, that’s how the system works” while they were incredibly apologetic, I walked out without any products and I am too embarrassed to let the gift giver know so here we are. Aside from this, the constant hounding by brand reps and not being left alone to browse is exhausting. Just go down the street to blue mercury.
AR
Ada Rinne
Dec 12, 2025
2.0
I specifically went into the store because they were having a promotion where if you spent a certain amount you got a complimentary candle. I went into the store, asked about the promotion and a sales associate showed me the candle and raved about its scent and burn time.
I browsed the store and upon selecting my purchases in around 20m, the associate checking me out informed me after ringing me up that they were out of the promotional candle (despite still having many on the floor). There was no indication when I asked about the promotion upon entering the store that quantities were limited.
The sales associate who helped me with my makeup was very attentive, thus the 2 instead of 1 star.
Based on this, I will be avoiding credo beauty in the future and making purchases at one of the many other retailers that carry the same products.
AZ
Amy Zahorik
Dec 5, 2025
5.0
friendly staff with great knowledge, love shopping here!
MK
Meg Kelly
Dec 4, 2025
1.0
I bought Dore at a small store while traveling with a friend. I took it home with me and loved it so much, I decided to send a bottle to my friend for her birthday.
Of course, I ordered it sent to her home since we live in different states, I told my friend to be on the outlook for the gift. However, Credo sent the gift to me instead of my friend. When I contacted them they refused to acknowledge their error. I understand all small companies have revenue problems but I offered to send them back what they sent me. In the meantime. I asked them to send the order to my friend. They would not agree to do so.
JN
Jenny Novakovic
Jul 27, 2025
5.0
Always a warming welcome by the staff. Store has a great selection of clean products. Easy parking
Credo Beauty is located at 1659 N Damen Ave, Chicago, IL 60647, USA.
What are the operating hours of Credo Beauty?
Credo Beauty is open from 10:00 AM to 6:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sunday.
What products does Credo Beauty offer?
Credo Beauty offers clean beauty products including cosmetics, makeup, skincare, fragrance, hair care, and body care.
What services are available at Credo Beauty?
Services at Credo Beauty include Facial and Skincare Consultation, Makeup Exploration and Application, Clean Beauty Discovery and Consultation, and Credo Skincare Express Facial.
How can I book a service appointment at Credo Beauty?
You can book a service appointment at Credo Beauty via their service page: https://credobeauty.com/pages/services
What is the mission of Credo Beauty?
Credo Beauty's mission is to create a cleaner, more sustainable, and ethical beauty industry by defining 'clean' as safety, sustainability, and ethics combined.
What social media platforms is Credo Beauty active on?
Credo Beauty is active on LinkedIn, Pinterest, TikTok, YouTube, Facebook, and Instagram (@credobeauty).
Are there any nearby places where I can grab food before or after visiting Credo Beauty?
Yes, nearby food options include HomeMade Pizza Company for pizza, Silver Cloud for American cuisine, Goddess and Grocer for deli and coffee, Tricycle Chicago pub, Dairy Queen / Orange Julius for ice cream, and Clarke's Diner.
Which nearby places can I visit for other beauty or skincare needs?
Nearby beauty and skincare related places include LaserAway for laser hair removal and skincare, Aesop for cosmetics and hair supplies, Diptyque Chicago for cosmetics, and Eyeconic for eye care services.
What nearby stores offer fashion or clothing options near Credo Beauty?
You can visit nearby fashion stores like Frank And Oak, Ministry of Supply, Marine Layer, MZ Wallace, Fjällräven Chicago, Belly Dance Maternity, p.45, and Fjallraven Kånken for a variety of clothing and accessories.