Chuan Spa at The Langham, Chicago

Reviews

• TD

  Traci Daniels

  1 day ago
  5.0
  I adore the Langham Hotel Chicago, and my first experience at the Chuan Spa did not disappoint! Lindsey was fantastic with my scheduling process, and Miguel and Marcia were great as well. Sarah, my masseuse, was magical! She was calm, kind, and definitely helped me relax! The experience itself was fantastic, including the decor and snacks. I highly recommend this spa experience for a luxe and relaxing treat. Also, shouts out to Borgot at the front door as well who always provides great customer service.
• AT

  Alana T

  Feb 27, 2026
  1.0
  Got my brother a treatment for his birthday and rather than using the card on file they claimed they “can’t do that without 3 days notice” and had him put his card down. What the hell? What an embarrassment of a gift. The manager never called me back after two calls from me requesting to speak to them. Nightmare.
• NS

  Nima Saboorizadeh

  Feb 14, 2026
  5.0
  Best experience and very luxurious
• BB

  Brian

  Feb 12, 2026
  5.0
  Absolutely amazing spa space, I've been to plenty of hotel spas in Chicago and know how important additional amenities are for a true spa experience and Chuan definitely delivers. Between the multiple steam rooms, rain showers, heated pools and lounge space there is something for everyone to relax .I saw plenty of pictures of the stone lounge chairs but you need to experience them to understand how amazing they are. The massage itself was top tier and the staff are very welcoming as expected from the Langham. I was worried about other reviews saying the sounds of children from the pool were an issue with the relaxing vibes but this wasn't an issue during my stay, there is plenty of space to relax in even if there is a family at the pool.
• LS

  LeAnne Steele

  Feb 10, 2026
  2.0
  This is the review I’d wish someone else had written for me. Positives: the people were very friendly and attentive and the facial for my friend and hand/foot massage for me was great! If I could rate that by itself I’d say 5 stars. Loved the complimentary Presecco too, after our treatments! Negatives: this isn’t really a “spa” in the way I think of a luxury spa in a 5 star hotel. The price makes you believe it is too! It’s marketed as an indulgent relaxing experience but it is not. Things you should know BEFORE YOU GO! 1) The pool and hot tub area is NOT part of the spa area. It is part of the hotel so children and other guests are there too. 2) the steam room, aromatherapy room and the sauna are only meant for 2-3 people and are IN the women’s locker room. 3) the “relaxation space” with the warm stone beds are IN THE LOCKER ROOM with an open wall so while you’re “relaxing” you’re listening to toilets flushing, showers going, people talking, and hairdryers. It’s ANTI zen. 4) the waiting room for your treatments is the ONLY space that gives off “spa vibes” but it’s a space where people who are waiting can gather and talk and snack, so again, not super relaxing. 5) so to be clear, none of these spaces are connected so you’re walking from the locker rooms to the pool, from the pool to the treatment rooms, all public spaces where not everyone is in robes for a spa day! If you’re looking for a spa that encompasses areas for relaxation and privacy, this is not the spa for you. And I DID my research but the pictures do not show you the layout.

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