Professionalism
Several customers reported unprofessional behavior from staff, including rudeness and poor communication.
Cleanliness
Multiple reviews highlighted the shop's unsanitary conditions, describing it as filthy and unkempt.
Quality of Work
While some customers praised the quality of braiding, many others expressed dissatisfaction with the results, noting issues like loose braids and incorrect styles.
Pricing Issues
Customers frequently mentioned discrepancies between quoted prices and final charges, leading to frustration and dissatisfaction.
Customer Service
There were numerous complaints about long wait times, lack of appointments being honored, and overall poor customer service experiences.