Customers consistently praised the stylists for their skill, creativity, and ability to listen to client needs, particularly highlighting Melissa, Danielle, and Alexis.
Customer Experience
Many reviews noted a warm, welcoming atmosphere and excellent customer service, making clients feel comfortable and valued during their visits.
Scheduling Issues
Several customers reported significant delays and scheduling problems, with some waiting long past their appointment times, which negatively impacted their overall experience.
Mixed Results
While many clients were thrilled with their hair results, a few expressed dissatisfaction with the final outcomes, indicating a lack of consistency in service quality.
KP
Khushi Patel
Feb 4, 2026
5.0
Kate did a wonderful job with my haircut. The whole experience was great.
AH
Annie Hutchinson
Feb 2, 2026
5.0
The absolute best salon in Chicago! I have seen both Melissa and Krysta and they are both incredibly amazing. They spend so much time making sure your hair turns out the exact way you want it. They also spent extra time with me making sure I had the perfect hair routine to make sure my hair was as healthy as it could be. I have never had a better experience at a salon. When I first started going my hair was brassy and damaged and within in a year of going there I have the exact color I want and my hair is healthier than it has been in a long time. Strongly recommend!
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Vicki Nelson
Jan 28, 2026
5.0
I had an absolutely fantastic experience at Base Salon. I felt welcomed and taken care of. The staff is genuinely friendly and professional.
Melissa always listens to what I want and offers suggestions that made the end result even better than I imagined. I love her creativity, skill and confidence. I wouldn’t trust my hair to anyone else and highly recommend Melissa!
If you’re looking for a salon that combines skill, attention to detail, and a truly relaxing experience, owner Krysta has created this in Base Salon.
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Sara
Jan 2, 2026
5.0
Base is an amazing salon and I highly recommend Krysta for all your hair care!!!
AM
Alli M
Nov 4, 2025
5.0
Base Salon and Krysta are the best! As a new mom, Krysta has been such a gift. She helped me refresh my hair during pregnancy and again postpartum. Both my summer cut/color and my transitional fall cut/color, all low-maintenance as my hair grows out (perfect for balancing life with a little one!). It was soo nice to feel refreshed - couldn’t recommend Krysta and the salon more!
What are the operating hours of Base Salon during weekdays?
Base Salon is open Monday from 9 AM to 5 PM, Tuesday to Thursday from 8 AM to 9 PM, and Friday from 8 AM to 5 PM.
Is Base Salon open on Sundays?
No, Base Salon is closed on Sundays.
What types of payment options are accepted at Base Salon?
Base Salon accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, Visa, and Zelle.
What kind of pickup and delivery services does Base Salon offer?
Base Salon offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What are some of the brands available at Base Salon?
Brands available include Beach Waver, Bondi Boost, Ouai, Olaplex, Kerastase, Kevin Murphy, Bumble and Bumble, Bellami, Orbie, and Shu Uemura.
Where is Base Salon located?
Base Salon is located at 31 N Morgan Street, Chicago, IL 60607, USA in the West Loop neighborhood.
Can I make an online reservation at Base Salon?
Yes, you can make an online reservation through their booking page: https://na0.meevo.com/OnlineBookingApp/booking/guest-info?tenantId=11402&locationId=101625
What other beauty salons are located near Base Salon?
Nearby beauty salons include J Salon, Lash Vandal & Niche Beauty, M.M. Skin, and Mane Abstracts Hair Salon.
What fitness or wellness options can I visit near Base Salon?
You can visit Page One Pilates nearby for Pilates classes or Meet Spa for massages and spa services.
Are there any dining options close to Base Salon?
Yes, Wishbone Restaurant, a southern restaurant, is located close to Base Salon for dining before or after your appointment.
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