Customers consistently praised the skill and attentiveness of various stylists, particularly Melissa, Danielle, and Emma, highlighting their ability to deliver desired results and provide personalized recommendations.
Customer Experience
Many reviews emphasized the welcoming atmosphere and friendly staff, contributing to a positive salon experience that made clients feel comfortable and valued.
Scheduling Issues
Several customers reported significant delays and scheduling problems, with some waiting long past their appointment times, which negatively impacted their overall experience.
Mixed Results
While many clients were thrilled with their results, a few expressed dissatisfaction with their hair outcomes, indicating a lack of consistency in service quality.
SS
Sara
Jan 2, 2026
5.0
Base is an amazing salon and I highly recommend Krysta for all your hair care!!!
SW
Sandy Willis
Nov 5, 2025
5.0
Best color and cut ever!
Love this Base Salon! Melissa is extraordinary - nailed my color and cut…..professional, kind, friendly, and TALENTED!
AM
Alli M
Nov 4, 2025
5.0
Base Salon and Krysta are the best! As a new mom, Krysta has been such a gift. She helped me refresh my hair during pregnancy and again postpartum. Both my summer cut/color and my transitional fall cut/color, all low-maintenance as my hair grows out (perfect for balancing life with a little one!). It was soo nice to feel refreshed - couldn’t recommend Krysta and the salon more!
AA
Amanda
Oct 28, 2025
5.0
I’ve been going to Vanessa for years, and she never misses! She always remembers the little details, takes her time, and truly cares about her clients. She’s taught me so much about my own hair, and I’ve loved every single look she’s given me. I always leave her chair feeling confident and happy!
NP
Nazareth Perez
Oct 19, 2025
5.0
Vanessa is truly amazing at what she does!
I came in with a lot going on with my hair and a long history of disappointing salon experiences. After so many stylists missing the mark, Vanessa was the first to really listen to my hair goals. Not only did she deliver exactly what I’ve been wanting for years, but she also took the time to explain the steps we’d take to get there, which made me feel so cared for. She’s incredibly talented, genuinely kind, and clearly passionate about helping her clients look and feel their best. I’ll definitely be returning—and recommending her to everyone I know!
What are the operating hours of Base Salon during weekdays?
Base Salon is open Monday from 9 AM to 5 PM, Tuesday to Thursday from 8 AM to 9 PM, and Friday from 8 AM to 5 PM.
Is Base Salon open on Sundays?
No, Base Salon is closed on Sundays.
What types of payment options are accepted at Base Salon?
Base Salon accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, Visa, and Zelle.
What kind of pickup and delivery services does Base Salon offer?
Base Salon offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What are some of the brands available at Base Salon?
Brands available include Beach Waver, Bondi Boost, Ouai, Olaplex, Kerastase, Kevin Murphy, Bumble and Bumble, Bellami, Orbie, and Shu Uemura.
Where is Base Salon located?
Base Salon is located at 31 N Morgan Street, Chicago, IL 60607, USA in the West Loop neighborhood.
Can I make an online reservation at Base Salon?
Yes, you can make an online reservation through their booking page: https://na0.meevo.com/OnlineBookingApp/booking/guest-info?tenantId=11402&locationId=101625
What other beauty salons are located near Base Salon?
Nearby beauty salons include J Salon, Lash Vandal & Niche Beauty, M.M. Skin, and Mane Abstracts Hair Salon.
What fitness or wellness options can I visit near Base Salon?
You can visit Page One Pilates nearby for Pilates classes or Meet Spa for massages and spa services.
Are there any dining options close to Base Salon?
Yes, Wishbone Restaurant, a southern restaurant, is located close to Base Salon for dining before or after your appointment.