Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Carol Stream, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 782 W Army Trail Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Carol Stream, IL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
298 reviews
5 stars
212
4 stars
40
3 stars
9
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists like Jamie, Tina, and Shannon for their excellent listening skills and haircut precision, while others reported dissatisfaction with less experienced stylists.
Customer Service
Overall, the staff was described as friendly and attentive, with some customers highlighting positive experiences with management and resolution of issues.
Mixed Experiences
While many customers had great experiences, there were notable complaints about inconsistent haircut quality and service, leading to some customers expressing reluctance to return.
Online Check-In
Customers appreciated the convenience of online check-in, which helped minimize wait times and streamline the appointment process.
Pricing Concerns
Some customers felt that the prices were high for the quality of service received, especially in cases of unsatisfactory haircuts.
- LRLauren RodriguezDec 5, 20255.0For the past 17 years I have entrusted my hair to only one person, and I'm so grateful to have found her! Jamie is such a great stylist, she always listens to my near impossible requests and always exceeds my expectations! If you've had bad experiences elsewhere, I highly recommend giving Jamie a shot! You truly won't regret it!
- MKMarissa KlingerNov 26, 20255.0Love this location! The staff is super friendly and were attentive to my wants.
- AWAmanda WhiteNov 25, 20255.0Honestly, I came in expecting the usual “hope for the best” haircut situation, but they proved me wrong real quick. My stylist actually listened, like actually listened. They fixed the mess a different salon left on my head (we won’t name names… but they know who they are), and somehow made it look effortless. The place was clean and fast. If every place operated like this Great Clips, the world would be a lot less chaotic. Definitely sticking with them from now on.
- MRMark RodriguezNov 25, 20255.0Efficient, friendly, and an overall enjoyable experience. Friendly and personable stylists as well
- EAErika AltiereNov 25, 20255.0Huge shout out to Jamie! She's been cutting my hair for 20 years now. Go see her at this location!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Heritage Plaza offer?
Great Clips Heritage Plaza provides affordable haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, shampooing, blow drying, and hairstyling such as updos. Some salons also offer perms.
How can I save time when visiting Great Clips at 782 W Army Trail Rd?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, check estimated wait times, and receive ReadyNext text alerts notifying you when your wait time reaches 15 minutes, allowing you to skip the wait in salon.
Do I need an appointment to get a haircut at Great Clips Heritage Plaza?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist ahead of time.
What are the salon hours for Great Clips Heritage Plaza?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer specialized haircuts like fades and tapers?
Yes, Great Clips stylists are trained to provide a variety of specialty haircuts including fades, tapers, and styles like the classic crew cut. Just communicate your preferred look to your stylist.
Can I request a specific stylist when using Online Check-In?
No, stylist requests are not available during Online Check-In to protect stylist schedules. However, you can request a particular stylist when you arrive at the salon; note this may increase your wait time.
Are Great Clips products available at this salon?
Yes, this Great Clips salon offers its exclusive haircare lines including Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, along with popular commercial brands like American Crew® and Paul Mitchell®.
What nearby places can I visit for refreshments before or after my haircut?
You can visit El Toro Coffee, located nearby, for coffee, smoothies, and grocery items, or Sauer’s Bakery for smoothies, cupcakes, and bakery treats. Both are great spots to relax around your salon visit.
Which nearby businesses offer printing and shipping services to complement your visit?
Print Images, Inc. offers commercial printing services, and The UPS Store 0870 provides printing, packing supplies, and shipping services, all close to the salon for your convenience.
Are there nearby wellness or spa centers where I can continue your self-care after a haircut?
Yes, nearby wellness options include Hand and Stone Massage and Facial Spa for massages and hair removal, and Topline Nails, a nail salon and beauty spa, perfect for a relaxing follow-up appointment.