Great Clips in Carbondale, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 715 North Giant City Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Carbondale, IL!
Customer experiences with haircuts are highly variable, with some praising the quality and others reporting severe dissatisfaction and poor execution.
Staff Attitude
While many customers appreciate the friendliness and professionalism of certain stylists, there are multiple reports of rude behavior and unprofessionalism from some staff members.
Efficiency
Customers generally find the check-in system and service to be quick and efficient, although there are complaints about wait times and scheduling issues.
Mixed Experiences
The salon has a mix of positive and negative reviews, indicating inconsistency in service quality and customer satisfaction.
Affordability
Many customers appreciate the affordable pricing, but some feel that the quality of service does not match the low cost.
DT
Dala Taylor
Oct 12, 2025
5.0
I went there to get my hair shampooed and haircut and Vera did a great job. She listened to what I wanted and I love my new haircut. I would recommend here. I also like the check in, I didn't have to wait a minute.
SC
Sondra Craig
Oct 11, 2025
1.0
THIS WAS ONE OF THE MOST TRAUMATIC HAIRCUT IVE EVER HAD IF I COULD GIVE -10 I WOULD. I asked for layers and she clearly must have thought I said butcher me. It's half inch shorter in the front on one side and looks like she chopped it with dull scissors. I will never go back....I wouldn't recommend this salon to anyone.
AH
Andrew Hill
Sep 10, 2025
5.0
Karen did a really good job on my hair. She was real sweet and took her time making sure it looked right. I never felt rushed, and she made me feel comfortable the whole time. I’d definitely go back to her again!
JA
Jane Akin
Sep 5, 2025
5.0
I like making an online reservation, very efficient! I walked in & was able to get a great trim. Very pleased.
PJ
Pam Johns
Aug 17, 2025
1.0
Very rude people working there will never go back couldn't even get checked in rolling their eyes at me
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Carbondale East offer?
Great Clips Carbondale East offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and perms at select locations.
How can I save time when visiting Great Clips in Carbondale?
You can save time by using Online Check-In through the Great Clips app or website to join the waitlist and see estimated wait times. You can also sign up for ReadyNext text alerts to be notified when your wait time reaches 15 minutes.
Do I need an appointment to get a haircut at Great Clips Carbondale East?
No appointment is necessary. Great Clips is a walk-in salon; however, you can use Online Check-In to add your name to the waitlist before arriving and reduce waiting time.
What are the payment options accepted at Great Clips Carbondale East?
Great Clips Carbondale East accepts Mastercard and Visa for payments.
What are the salon hours for Great Clips in Carbondale?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 11:00 AM to 4:00 PM. Hours may vary on holidays; check local information for details.
Does Great Clips Carbondale East sell haircare products?
Yes, they offer branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, along with other popular commercial brands.
What nearby places can I visit before or after my haircut at Great Clips Carbondale East?
Nearby places include Tandoor & Tadka (Indian restaurant and bar), Fujiyama Japanese Steakhouse, Moe's Southwest Grill, and Burger King for dining; Planet Fitness for fitness; and Sun Nails for additional beauty services.
Are there convenient nearby facilities to handle errands during my visit to Great Clips?
Yes, Cartridge World (electronics), Plaza Liquor (liquor store), and Goodwill Store and Donation Center are nearby, allowing you to conveniently run errands while waiting or after your haircut.
If I’m new to the area, what nearby healthcare and dental options are close to Great Clips Carbondale East?
Nearby healthcare includes Central Hospital For Animals, Fresenius Kidney Care, and dental services at Smile Doctors by Kevin Cook Orthodontics and Smile Doctors Orthodontics - Carbondale.
How do I check in once I arrive at Great Clips Carbondale East after using Online Check-In?
After arriving, check in at the receptionist desk to let the stylists know you are there. They will complete your check-in process at that time.