SEPHORA

Reviews

• KA

  Katy Andrasco

  2 days ago
  1.0
  This was the worst store and customer service I’ve ever received. The associate could not get the gift card to work (either with her system or the card neither was relied to me) she asked me “where I got this from” “how old is this” even though “it doesn’t expire” she told me. Then after 3 minutes she informed me I would have to go to where I received this giftcard from and can’t use this here (without offering any explanation as to why it wouldn’t work).There was 4 workers walking around the store doing absolutely nothing who could’ve helped and offered some assistance or told us what the problem was. This was the most poorly run store I have ever encountered, no one knew what they were doing and it was a complete mess.
• DN

  Danny Nabelsi

  Mar 31, 2026
  3.0
  fun
• SK

  Salman Mahmood Khan

  Jan 14, 2026
  1.0
  Dam expensive
• RJ

  Rosanne Jancevich

  Dec 23, 2025
  5.0
  Great selection of products and helpful staff.
• WH

  W H

  Nov 6, 2025
  1.0
  I only purchase my makeup through Sephora. That being said, I won’t come back to this location. I needed to return 4 products because the brand completely changed the formula, only one was opened by me to test and I told the sales associate that. Associate proceeds to open every product in silence without saying a word to me and it seemed she was also training another associate at the same time and she wasn’t speaking to her either. Associate sets two of the opened products aside, I’m assuming she thinks I lied and opened everything so now I’m pissed that I was sent a product that someone else thought was used. Again, I only opened one product and told her that and which one it was. Associate then asks if I have the same card I used, I told her I used Apple Pay. She looks at me flustered and says “I asked did you have the same card.” I just showed her my phone at that point because like why has this whole situation been uncomfortable because I need to return products that aren’t the same because the brand changed formulas? People have lost all their humility.