SEPHORA

3.9
108 reviews

About

Cosmetics StoreBeauty Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Burr Ridge Pkwy. 2. Look for reserved parking signs 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available

Location

SEPHORA
582 VILLAGE CENTER DR, Burr Ridge, IL
60527, United States

Hours

Reviews

3.9
108 reviews
5 stars
62
4 stars
18
3 stars
2
2 stars
4
1 star
22
  • WH
    W H
    Nov 6, 2025
    1.0
    I only purchase my makeup through Sephora. That being said, I won’t come back to this location. I needed to return 4 products because the brand completely changed the formula, only one was opened by me to test and I told the sales associate that. Associate proceeds to open every product in silence without saying a word to me and it seemed she was also training another associate at the same time and she wasn’t speaking to her either. Associate sets two of the opened products aside, I’m assuming she thinks I lied and opened everything so now I’m pissed that I was sent a product that someone else thought was used. Again, I only opened one product and told her that and which one it was. Associate then asks if I have the same card I used, I told her I used Apple Pay. She looks at me flustered and says “I asked did you have the same card.” I just showed her my phone at that point because like why has this whole situation been uncomfortable because I need to return products that aren’t the same because the brand changed formulas? People have lost all their humility.
  • TA
    Tea with the Assistant
    Oct 6, 2025
    2.0
    Customer Service could have been so much better if they didn't allow their implicit bias interfer.
  • ST
    Samyra Tucker
    Sep 2, 2025
    1.0
    One of the most unpleasant experiences i’ve ever had at an establishment. The try-hard at the register who was helping me do a return was extremely unpleasant to work with nor did she explain the situation properly to me. When I caught her in a lie, I requested to speak with a store manager who ultimately dismissed my concerns and basically told me that my issue was invalid. The staff at this location lack professionalism and corporate needs to be involved.
  • SE
    Shequilla Echols
    Aug 3, 2025
    5.0
    I got my makeup done today by Kim and I must say everything was amazing . Her customer search was top tier and her work is as well! I stay 30 minutes from this location and I must say it was worth the drive and I will definitely be back !
  • RA
    Rachel A
    Jul 25, 2025
    5.0
    Came today on a mission to find the perfect lipstick and lip liner… with the help of Olivia I managed to get the perfect set including a plumping lipgloss. I appreciate her help in finding lip products that match my complexion (Medium-Tan with Golden Olive Undertones). Great customer service and sweet girl! I bought the Dior Addict 871 D-Dream Hydrating shine Lipstick, Makeup Forever 600 Anywhere Caffeine lip liner, and Sephora Outrageous Volume Plump Effect 02 XXL Nude (lipgloss). I also got some Anastasia Beverly Hills samples with my purchase which I really appreciate. I will definitely come back and recommend this store for makeup purchases ^.^

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in Burr Ridge?

SEPHORA in Burr Ridge is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does SEPHORA offer any pickup or delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.