Brand Certified
Great Clips
3.9(180 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
377 E Palatine Rd, Arlington Heights, IL
60004, United States
Certified by Great Clips • Feb 22, 2026
(847) 590-1091
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/il/arlington-heights/377-e-palatine-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Arlington Heights, IL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 377 E Palatine Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Arlington Heights, IL!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.9
180 reviews
5 stars
104
4 stars
24
3 stars
17
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Mixed reviews on stylist performance; some customers praised specific stylists while others reported poor experiences with haircuts.
Customer Service
Several customers expressed dissatisfaction with the service, citing rudeness and unprofessional behavior from some stylists.
Cleanliness and Safety
The salon is noted for being clean and following safety protocols, especially during COVID-19.
Online Check-In
The online check-in system is appreciated for its convenience, although some customers experienced issues with wait times.
Value for Money
Customers generally find the prices reasonable, but there are concerns about the quality of haircuts received for the cost.
- MHMichal Ann HuguesFeb 9, 20265.0Very friendly and they always do a great job!
- RPRoger PruittJan 17, 20265.0My stylist was excellent. I love my haircut
- SHSkyler HawkinsNov 19, 20255.0Two of my church missionaries got their haircuts here last week, and the ladies who cut their hair (Martha I believe, and another one I can't remember) did a great job on both of them
- NFNick FOct 31, 20255.0Popular location with some long time resident stylists in demand. Check in online 1st. I go here for a men's cut and also bring my kids. Booster chair for littles. I dont think they do kids tots under 2.
- GCGalilea CSep 24, 20251.0I went in at 7:33pm 9/24 Martha was going to cut my 5 year olds hair. Her other associate and Martha had money all over the counter and did not welcome us in fact they looked annoyed we decided to stop in and give business. They were ready to close but online it said 8pm was the closing time. They had Leo sit on a chair and asked to pay ahead of time which has never happened to us before. When doing a service pay is usually always towards the END not when service hasn’t even begun. My son had gel on his hair earlier from school and my son kept saying it hurt when she comb but proceeded to do so at that point we felt very uncomfortable and decided to stop the hair cut. I mentioned if she can wet his hair lightly and she refused said it was going to take longer and obviously they didn’t want to stay longer to accommodate us. Martha then proceeded to start arguing saying we were making her uncomfortable and mentioned this was my fault because I need to prepare and wash my sons head before I want a hair cut that it was very poorly planned on my part. As someone who is busy on a WEEK DAY running errands I figured the hair stylist would accommodate and figure a solution since they CHOOSE to be in this profession making THEM the professionals. Martha mentioned she will no longer be serving us. She also mentioned that even if it kept hurting my son, brushing through HARD PARTS OF GEL she would of kept doing it until she was done which is concerning to have someone like part of the team. VERY VERY UNPROFESSIONAL. We ended up driving only 7min away to a different salon who took great care of us and had no problem treating my sons hair with care. The place is called Hair Cuttery Color & Haircuts - Mount Prospect only 7min away would definitely recommend!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips in Arlington Heights offer?
Great Clips provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. They also offer shampoo, blow dry, hair styling such as updos, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
You can see estimated wait times and add yourself to the waitlist using Online Check-In. You can also sign up for ReadyNext text alerts to get notified when your wait time is 15 minutes.
What are the operating hours for Great Clips at 377 E Palatine Rd, Arlington Heights?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on Thanksgiving, Christmas, and December 26.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive haircare lines such as Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, along with brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Are Great Clips salons wheelchair accessible and which payment methods are accepted?
Great Clips salons have wheelchair accessible entrances and accept debit and credit card payments including Mastercard and Visa.
Does Great Clips offer hair coloring or perms?
Great Clips does not offer hair coloring. Perms are available at select salons; please call your local salon to confirm availability.
Can I request a specific stylist when using Online Check-In?
No, requesting a stylist is not possible through Online Check-In for safety reasons. However, you can request a stylist in person when you arrive at the salon, though it may increase your wait time.
What nearby places can I visit before or after my appointment at Great Clips in Arlington Heights?
Nearby places include Palm Beach Tan for tanning and skin care, JOANN Fabric and Craft Stores for arts and crafts, Sally Beauty for beauty supplies, and Town and Country Center for shopping.
How can nearby fitness and recreational facilities enhance my visit to Great Clips?
After your haircut, you can visit nearby facilities like LA Fitness for a workout, British Swim School at LA Fitness for swimming lessons, or DICK'S Sporting Goods for sports gear and apparel.
Are there nearby dining options to enjoy around Great Clips Arlington Heights?
Yes, you can enjoy meals at Golden Corral Buffet & Grill, Old Country Buffet, or Raising Cane's, all convenient dining options near Great Clips.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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