Great Clips

4.3
691 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Boise, ID provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5208 W Franklin Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Boise, ID!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
5208 W Franklin Rd, Boise, ID
83705, United States

Hours

Reviews

4.3
690 reviews
5 stars
492
4 stars
80
3 stars
28
2 stars
19
1 star
71

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Many customers praised the skills and attentiveness of the stylists, particularly highlighting Tam, Gina, and Chris for their excellent haircuts.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and accommodating, contributing to a pleasant experience.

Inconsistent Experiences

Some customers reported dissatisfaction with their haircuts, indicating a variability in service quality, with a few expressing frustration over miscommunication or poor execution.

Convenience

Customers appreciated the easy check-in process and the location's accessibility, often noting minimal wait times.
  • MH
    Matthew Harris
    3 days ago
    5.0
    I had never been to this Great Clips before. I am nervous about letting new people cut my hair but the person who did the job was excellent! I believe his name was Dustin or Dusty. He was very nice and I enjoyed the experience immensely. I would definitely go back!
  • CB
    Cassandra Burlile
    4 days ago
    5.0
    Dusty at the Great Clips on Franklin and Orchard (next to Fred Meyer) is absolutely fantastic! He's always attentive, kind, and provides great service. I leave every visit feeling like a star with a fresh cut that looks amazing. Dusty truly knows what he's doing, and his friendly demeanor makes the experience even better. Highly recommend!
  • MG
    Michael Green
    5 days ago
    5.0
    Dustin provided me with an excellent experience while getting my hair cut. Cordial, friendly, down to earth. His first concern is always making sure that I was comfortable and getting the hair cut that I wanted. Can not recommend enough!
  • TY
    Torryn Youngquist
    5 days ago
    5.0
    Dusty at Great Clips was incredible. During my visit, another customer became extremely rude and started going off about his personal beliefs, creating an uncomfortable situation for everyone in the store. Dusten handled it with calm, professionalism, and respect far more grace than most people could manage. He stayed focused on his work and treated everyone with dignity despite the behavior. That said, Great Clips should seriously consider setting firmer boundaries with clients especially in times like these so employees aren’t put in situations like this. The guy got mad about a rainbow pin for christs sake. Huge kudos to Dusty for representing your brand so well under pressure.
  • JA
    Jeremy A
    5 days ago
    1.0
    This location is close to my house, so naturally I tend to come to this location more often than not. From a outside viewpoint this location has always struggled to keep and hire quality employees, often times hiring individuals who seem to have little to no experience or have no customer service abilities. Upon my visit yesterday, the line was officially crossed. I am not a naturally outgoing person and prefer to have a silent, peaceful haircut experience. However, upon my arrival yesterday, I was greeted by a member of the LGBTQ community who was very vocal on their political views the entire time I was receiving my haircut. As someone who works in Customer Service, this was completely inappropriate. I have never spoken a word to this individual in my life, and for him to spill his political views on me in a professional environment is completely unacceptable. I hope that all Treasure Valley Great Clips location compiling into one franchise will help eliminate these types of interactions and create a more experienced and professional environment. Ultimately, I will not be returning to this location.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.