Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Rowan Jordan Creek Town Center
101 Jordan Creek Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
5.0
345 reviews
5 stars
339
4 stars3
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, patient, and skilled, particularly highlighting Jenna and Lauren for their exceptional service.
Child-Friendly
Many reviews noted the staff's ability to handle nervous children effectively, making the piercing experience calm and enjoyable for both kids and parents.
Cleanliness and Environment
The business received positive remarks about its clean and inviting atmosphere, contributing to a comfortable experience for customers.
Quick and Painless Process
Customers appreciated the quick and painless nature of the piercing process, with many noting that the staff explained everything thoroughly.
- RRRachel Rasefske3 days ago5.0My 9 year old got her ears pierced for the first time here and had an amazing experience. Everyone was so friendly and helpful from the moment we walked in. My daughter was so nervous and they did a great job calming her nerves, they talked her through everything they were going to do, showed her everything they were using, and they moved through the appointment at her pace. She is so happy! It was absolutely worth every penny. Highly recommend
- GGGarrett GobbleDec 29, 20255.0We had an amazing experience with Anna! Our daughter was nervous, and she was incredibly kind and patient with us. We are so appreciative of all the staff at Rowan and would highly recommend it to others looking for a piercing experience.
- MHMargaret HaleyDec 27, 20255.0Had a wonderful experience! I had been wanting a conch piercing for so long and Lauren was so gentle and quick that I didn’t even feel it! The nurses were so sweet and encouraging to the nervous little girls getting their first piercings, too!
- ESE. SmithDec 20, 20255.0We had an appointment to get our 5 month old daughter’s ears pierced. We came in about a hour before our appointment and they were able to accommodate, which was awesome! Jenna was amazing and was very informative and gentle with our baby. She made the entire experience that much better and put us at ease. We opted for device piercing and it went super smooth! Our baby cried for 2 seconds and it was done! Like it never happened, which we can appreciate! I love the vibe you get when you walk in! It’s clean, fresh, inviting and all the staff was very friendly! Highly recommend them!
- MSMK SteffesDec 20, 20255.0We walked in today and got my daughter’s second piercings. My daughter hates needles and has a ton of anxiety. All of the girls were insanely friendly and helped coach her through the process. Anna and Michelle did the device piercing at the same time while I was able to hold her hands and it was an AMAZING experience. My daughter was in disbelief that she did and it was painless and she thrilled with how amazing the staff all were. THANK YOU ALL!
Frequently Asked Questions About Rowan Jordan Creek Town Center
Do you accept walk-ins?
Appointments are encouraged, but we welcome walk-ins.
Do you pierce babies?
We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.
How much do piercings cost?
Piercings start at $35 each + the cost of piercing jewelry.
What piercing placements do you offer?
Rowan offers lobe, upper lobe, mid helix, helix, forward helix, flat, conch and tragus, however, piercing placement availability may vary by studio location. We do not pierce the daith, industrial, nose or other body parts beyond the ears.
Do you accept cash?
We are a cashless studio.
Do you accept walk-in customers at Rowan Jordan Creek Town Center?
Appointments are encouraged, but walk-ins are welcome at Rowan Jordan Creek Town Center.
Are babies eligible for piercings at Rowan Jordan Creek Town Center?
Yes, babies as young as 2 months old can be pierced. Children ages 5 and under require one DTaP vaccine.
What is the starting cost for piercings at Rowan Jordan Creek Town Center?
Piercings start at $35 each plus the cost of piercing jewelry.
What ear piercing placements are offered at Rowan Jordan Creek Town Center?
Piercing options include lobe, upper lobe, mid helix, helix, forward helix, flat, conch, and tragus, though availability may vary by studio. They do not pierce daith, industrial, nose, or body parts beyond the ears.
Does Rowan Jordan Creek Town Center accept cash payments?
No, Rowan is a cashless studio and does not accept cash payments.
What are the operating hours for Rowan Jordan Creek Town Center?
Rowan is open Monday to Thursday from 10:00 AM to 8:00 PM, Fridays and Saturdays until 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What types of products can I find at Rowan Jordan Creek Town Center?
You can find earrings, hoop earrings, stud earrings, necklaces, 14K gold jewelry, and piercing aftercare products.
If I am visiting the nearby 'Lids' store, how can I include a visit to Rowan Jordan Creek Town Center?
Lids is located nearby in Jordan Creek Town Center, making it easy to drop by Rowan for your piercing needs before or after shopping for hats and fashion accessories at Lids.
Can I explore jewelry options around Rowan Jordan Creek Town Center besides this studio?
Yes, nearby jewelry stores include 'Banter by Piercing Pagoda' which offers additional jewelry shopping options within Jordan Creek Town Center.
What other shopping opportunities near Rowan Jordan Creek Town Center might enhance my visit?
Nearby stores like 'Altar'd State Jordan Creek Town Center' and 'Chico’s' offer women's clothing and boutique shopping, perfect for combining a piercing visit with fashion shopping.