Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Rowan Jordan Creek Town Center
101 Jordan Creek Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
5.0
277 reviews
5 stars
271
4 stars3
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Staff Expertise
Customers consistently praised the staff for their knowledge, patience, and ability to make the piercing experience comfortable and enjoyable.
Cleanliness
The facility is noted for its cleanliness and emphasis on sanitation, contributing to a positive overall experience.
Child-Friendly
Many reviews highlight the staff's exceptional ability to handle children's fears and anxieties, making the piercing process smooth and reassuring.
Customer Service
The business received high marks for friendly and accommodating service, with staff going above and beyond to ensure customer satisfaction.
Quality of Piercings
Customers expressed satisfaction with the quality and placement of piercings, often noting the effectiveness of aftercare products recommended by the staff.
- GTGinger Thune1 day ago5.0Lauren was so patient and kind to my very apprehensive 9 yr old daughter who said she "couldn't have done it without her". We really appreciated the time with no pressure and being able to do a walk in appt. Lauren and Jenna did the piercing at the same time to make it go even smoother. Great experience.
- LLLeah2 days ago5.0Had an amazing experience with my 5 yr old. She was really nervous at first, they let her sit in a quiet room to decompress for a few minutes. When they came back in she was ready to go! Lauren was absolutely amazing!! Definitely recommend this place a million times over
- SDScott Davison4 days ago5.0our daughter who is deathly afraid of needles had a great and easy experience, the lead nurse for her piercing Jenna was great and Lauren who did the other ear was just as great!
- MDMaddie DailyNov 3, 20255.0the best piercing experience i’ve ever had (and i have 15 piercings so that says a lot). walking in the mall i did not plan on getting a new piercing but as soon as i saw the store i decided to stop in. i was greeted with amazing attitude from one of the ladies, and the girls who worked there seemed to know what they were talking about in every aspect. I received great suggestions and feedback. I got a beautiful piercing done by the sweetest woman, and had the best experience i’ve ever had getting a piercing. I usually am intimidated getting pierced in tattoo shops, so this was just what i needed. The scenery is bright and inviting, and the environment was all i could want from a piercing place.
- JCJessica ChandlerOct 29, 20255.0I’ve had the best experiences here. Lauren recently pierced my conch, and one week later I went back and Michelle pierced my upper helix and flat. Brie helped me pick out my jewelry, none of which I would have chosen without her help. She had great insight. The placement of the piercings is phenomenal. Michelle gave me a semi-hidden helix that couldn’t be cuter. The hypochlorous acid they sell is a game-changer for healing. I have been to many piercing places, many of which are far more expensive than Rowan, and you don’t get as good of service. The service, quality, instructions - all of it is top notch. And zero pretense. It’s just fun with zero snobbery. Highly recommend!!!
Frequently Asked Questions About Rowan Jordan Creek Town Center
Do you accept walk-ins?
Appointments are encouraged, but we welcome walk-ins.
Do you pierce babies?
We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.
How much do piercings cost?
Piercings start at $35 each + the cost of piercing jewelry.
What piercing placements do you offer?
Rowan offers lobe, upper lobe, mid helix, helix, forward helix, flat, conch and tragus, however, piercing placement availability may vary by studio location. We do not pierce the daith, industrial, nose or other body parts beyond the ears.
Do you accept cash?
We are a cashless studio.
Do you accept walk-in customers at Rowan Jordan Creek Town Center?
Appointments are encouraged, but walk-ins are welcome at Rowan Jordan Creek Town Center.
Are babies eligible for piercings at Rowan Jordan Creek Town Center?
Yes, babies as young as 2 months old can be pierced. Children ages 5 and under require one DTaP vaccine.
What is the starting cost for piercings at Rowan Jordan Creek Town Center?
Piercings start at $35 each plus the cost of piercing jewelry.
What ear piercing placements are offered at Rowan Jordan Creek Town Center?
Piercing options include lobe, upper lobe, mid helix, helix, forward helix, flat, conch, and tragus, though availability may vary by studio. They do not pierce daith, industrial, nose, or body parts beyond the ears.
Does Rowan Jordan Creek Town Center accept cash payments?
No, Rowan is a cashless studio and does not accept cash payments.
What are the operating hours for Rowan Jordan Creek Town Center?
Rowan is open Monday to Thursday from 10:00 AM to 8:00 PM, Fridays and Saturdays until 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What types of products can I find at Rowan Jordan Creek Town Center?
You can find earrings, hoop earrings, stud earrings, necklaces, 14K gold jewelry, and piercing aftercare products.
If I am visiting the nearby 'Lids' store, how can I include a visit to Rowan Jordan Creek Town Center?
Lids is located nearby in Jordan Creek Town Center, making it easy to drop by Rowan for your piercing needs before or after shopping for hats and fashion accessories at Lids.
Can I explore jewelry options around Rowan Jordan Creek Town Center besides this studio?
Yes, nearby jewelry stores include 'Banter by Piercing Pagoda' which offers additional jewelry shopping options within Jordan Creek Town Center.
What other shopping opportunities near Rowan Jordan Creek Town Center might enhance my visit?
Nearby stores like 'Altar'd State Jordan Creek Town Center' and 'Chico’s' offer women's clothing and boutique shopping, perfect for combining a piercing visit with fashion shopping.