Brand Certified
Great Clips
4.3(242 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
5465 Mills Civic Pkwy, West Des Moines, IA
50266, United States
Certified by Great Clips • Feb 22, 2026
(515) 224-5991
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/ia/west-des-moines/5465-mills-civic-pkwy
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in West Des Moines, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5465 Mills Civic Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in West Des Moines, IA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.3
242 reviews
5 stars
148
4 stars
50
3 stars
22
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary widely; some report excellent haircuts and service, while others express dissatisfaction with the results and communication.
Customer Service
Feedback indicates a mix of positive and negative experiences with staff professionalism and attentiveness, with some customers feeling ignored or poorly treated.
Convenience
Many customers appreciate the online check-in system for reducing wait times, although some express frustration with the walk-in process.
Pricing
Customers generally find the prices reasonable, but some feel the quality does not always match the cost.
- TCtopher ChrisFeb 10, 20261.0Watch them like a hawk. I dont care who it is. They always somehow screw up my hair cut everytime. I had to call them up and tell them to delete every note they had, they can not be trusted.
- TRThomas RouleauFeb 8, 20265.0Easy to schedule and reliable timing.
- RKRuth KennedyFeb 5, 20263.0He cut my hair way too short
- GWGlenna WJan 27, 20264.0Husband went in and came out a new man. Thank you Tabitha
- MEMatthew EldredgeJan 19, 20265.0Brandy was fantastic. I’m from out of town for a brother’s celebration of life and Brandy was exceptional: friendly, positive, perfect conversationalist given circumstances, and exceedingly good haircut to boot. Best hair stylist I’ve had in 25+ years. Highly recommend. In fact, I now wait to get my haircut until I fly back into DSM for east coast!! Highly recommend this hair stylist / friendly-therapist!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips West Glen Town Center offer?
Great Clips West Glen Town Center provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drys, and hairstyling. Some salons also offer perm services. No hair coloring is provided.
Do I need an appointment to get a haircut at Great Clips West Glen Town Center?
Great Clips is a walk-in salon with no appointment necessary. You can simply walk in, or use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips West Glen Town Center?
With Online Check-In, you can view estimated wait times and add yourself to the salon's waitlist remotely. You'll receive ReadyNext text alerts when your wait time is about 15 minutes, helping you avoid long waits in the salon.
What are the operating hours of Great Clips West Glen Town Center?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 16:00 PM. It is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Great Clips West Glen Town Center?
The salon accepts payment by Mastercard and Visa debit or credit cards. Cash is not required.
Does Great Clips West Glen Town Center offer products for sale?
Yes, they sell exclusive haircare lines such as Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, along with other commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What should I do when I arrive at Great Clips after checking in online?
After arriving, check in at the receptionist desk to confirm your presence. This lets the stylists know you're ready, and they will complete your check-in process.
Which nearby businesses and attractions can I visit before or after my salon appointment at Great Clips West Glen Town Center?
Close to Great Clips you can visit the West Glen Town Center, including Plato's Closet thrift store for clothing, The Spa at West Glen for additional beauty treatments, and enjoy a meal at Jimmy John's sandwich shop. These spots make convenient stops to complement your salon visit.
Are there fitness and wellness centers near Great Clips West Glen Town Center for post-haircut relaxation or exercise?
Yes, nearby gyms like Genesis Health Clubs - West Glen and Power Life Yoga Barre Fitness offer excellent opportunities for fitness or relaxation both before and after your salon appointment.
Can nearby professional services help if I need additional support while visiting Great Clips West Glen Town Center?
Yes, if you need financial or insurance advice, you can visit nearby agencies like Conterra Ag Capital or LawGuard. Chiropractors such as LaFleur Chiropractic and The Joint Chiropractic also provide health services close to the salon.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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