Business Details
About
Hair SalonBeauty Salon
Great Clips in Urbandale, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11895 Hickman Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Urbandale, IA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
215 reviews
5 stars
119
4 stars
36
3 stars
18
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others were rude and unprofessional.
Staff Attitude
Numerous reviews highlighted negative experiences with staff attitudes, particularly from male stylists who were described as rude and dismissive.
Customer Experience
Many customers appreciated the friendly and efficient service from certain stylists, while others expressed dissatisfaction with long wait times and poor communication.
Haircut Quality
The quality of haircuts varied significantly, with some customers receiving great cuts while others experienced uneven or poorly executed styles.
Cleanliness and Environment
The facility was generally noted as clean, but some customers reported unprofessional behavior from staff that affected their overall experience.
- BBBonnie BlueOct 2, 20255.0Great haircut by Tracy! She always does a great job and is fun to talk to!
- BBBlakeSep 20, 20251.0The guy is so rude there. He was snappy at me the whole haircut and it felt like he didn't even want me there. Would give zero stars if I could. I will not be back. Save your time and go somewhere else.
- SRSarat ReddySep 13, 20251.0Terrible service. The guy was not really interested in giving a haircut. I had to remind him to take care of the side burns. I would not visit this place again
- BSBob SeeleyAug 5, 20255.0Tracy does a wonderful cut!
- PPPMAug 2, 20251.0Went in this past week for a cut. The guy was a complete jerk. I asked him to use a razor so it looks wispy….. long layers. Before I knew he had the clippers out …. And took off the back, above the hairline all the hair !!!! You can see the scalp. I am a woman. Omg. The worst haircut ever. I will never go back.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Heritage Park offer?
Great Clips Heritage Park provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Other available services include shampoo, blow dry, hair styling such as updos, and select salons may offer perms.
Can I book an appointment at Great Clips Heritage Park?
Great Clips operates on a walk-in basis and does not require appointments. You can walk in anytime during business hours or use Online Check-In to save your spot on the waitlist and reduce wait times.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the waitlist remotely and view estimated wait times. You can sign up for ReadyNext text alerts to receive a notification when your wait is about 15 minutes, allowing you to arrive just in time for your haircut.
Are stylist requests possible when using Online Check-In?
Online Check-In does not allow you to request specific stylists to protect their privacy. However, Great Clips uses Clip Notes®, so any stylist can provide a consistent haircut. You can request a stylist upon arrival, but this may increase your wait time.
What are Great Clips Heritage Park's operating hours?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day, with varied hours on other holidays.
What payment options does Great Clips Heritage Park accept?
Great Clips Heritage Park accepts major credit cards including MasterCard and Visa.
Where is Great Clips Heritage Park located and how can I contact them?
Great Clips is located at 11895 Hickman Rd, Suite 500, Urbandale, IA 50323. You can contact them by phone at +1 515-334-2665.
What nearby places can I visit before or after my haircut at Great Clips Heritage Park?
Nearby places include CryoSpa Mind & Body Wellness for beauty treatments, Einstein Bros. Bagels and Caribou Coffee for dining and coffee, and Range Restaurant and Cocktail Bar for a meal or drinks. These locations offer convenient options for relaxation or refreshments around your visit.
Are there medical or wellness facilities near Great Clips Heritage Park?
Yes, ATI Physical Therapy and Levels Family Chiropractic are located nearby, providing physical therapy and chiropractic services if you’d like to schedule a wellness visit along with your haircut appointment.
Are there convenient food options close to Great Clips Heritage Park?
Several nearby food options include Jimmy John's sandwich shops, Fresh Fit Meals for healthy food, and Denny's for classic breakfast and brunch offerings, making it easy to grab a bite before or after your haircut.