Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Urbandale, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11129 Plum Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Urbandale, IA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
254 reviews
5 stars
159
4 stars
49
3 stars
12
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported inconsistent haircut quality, with several mentioning uneven cuts and poor attention to detail.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff experiences, particularly with certain stylists being unprofessional or dismissive.
Child-Friendly
Some customers praised the staff for being great with kids, while others had negative experiences regarding how children were treated.
Wait Times
Customers expressed frustration with long wait times, especially when checking in online, indicating a need for better staffing during busy hours.
Overall Satisfaction
While some customers had positive experiences and praised specific stylists, many expressed dissatisfaction with their haircuts and service.
- JMJane MolliconeDec 31, 20255.0Great with kids
- HFHaven FrantzDec 5, 20255.0Great haircuts!
- MHMd Nazmul HossainNov 4, 20255.0Friendly service
- EBEthan BlackburnAug 30, 20251.0Gave 2 reference photos of what I wanted for my haircut. Grown out my hair for years and ended up having to buzzcut my hair because it was butchered in the end.
- LLlooneboyJul 22, 20251.0Stay away from this place if you have small kids.That one lady who smells like cigarettes(Has shorter hair then the other 2 stylist) she was so rude to my kids and yell at us non stop because of my 20 month old toddler taking his shoes on and off.She screames at us like her world will collapse.I’ve been to most greatclip location in town and this place has the worst customer service ever.I wouldn’t come back here even for free service.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips Urbandale Marketplace?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang trims, neck and beard trims, shampoo, blow dry, hair styling such as updos, and perms at select salons.
How can I save time at Great Clips by checking in online?
Use the Great Clips app or website to check in online, join the waitlist, view estimated wait times, and get ReadyNext text alerts 15 minutes before your turn, reducing your wait at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary; Great Clips operates on a walk-in basis, though online check-in lets you save your spot on the waitlist before arriving.
What are the opening hours for Great Clips in Urbandale?
Great Clips is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 10:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day.
Which payment methods are accepted at Great Clips Urbandale?
Great Clips accepts Mastercard and Visa for payment.
What nearby places can I visit before or after my haircut at Great Clips Urbandale Marketplace?
Nearby places include DIT Computers for electronics or IT services, GameStop for video games and toys, Starbucks for coffee, Quiznos for a quick sandwich, and Daily Bread bakery for fresh baked goods.
How can nearby insurance agencies help me around Great Clips Urbandale?
Matt Rainey: Allstate Insurance and Allstate Insurance Agent: Matt Rainey are nearby, providing insurance services you might consider if you need to handle personal or business insurance matters during your visit.
Are there wellness and health services near Great Clips in Urbandale?
Yes, Kaizen Health and Wellness and ARC Physical Therapy+ offer physical and occupational therapy nearby, while Essential Massage provides massage therapy services in the area.
How does Great Clips ensure consistency in my haircut every visit?
Great Clips uses Clip Notes®, a system that records your haircut preferences, so any stylist can provide a consistent, personalized cut at each visit.
Are hair coloring services available at Great Clips Urbandale?
No, Great Clips does not offer hair coloring services, but perms are available at some salons upon inquiry.