Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Ottumwa, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1863 Venture Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Ottumwa, IA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
386 reviews
5 stars
225
4 stars
75
3 stars
33
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with haircuts, with some praising the attention to detail and others expressing dissatisfaction with uneven cuts and poor styling.
Staff Performance
While many customers highlighted friendly and professional staff, there were complaints about understaffing during busy times, leading to long waits and rushed services.
Online Check-in
The online check-in system received positive feedback for convenience, but some customers experienced issues with wait times and staffing when they arrived.
Customer Experience
Several reviews mentioned positive interactions with specific stylists, but there were also reports of rude behavior from staff and unprofessional conduct.
- JMJonathon MecklenburgSep 28, 20253.0I had went to get a hair cut and I get the seme haircut everytime. When my haircut was done there was a lot of longer hairs sticking up. And then I noticed the other day I have a piece of long hair that I have to tuck behind my ear until the rest of the hair grows back out again.
- DTDeb TaylorAug 22, 20255.0Fast and quick service thank you
- BNbrandon nylinNov 7, 20225.0Listen to the customer
- JSJoanne ShipleyAug 30, 20215.0Maddie did a great job today. She's been cutting my hair now for several months. I do the online check in and have never had a problem.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are available at Great Clips Ottumwa Shopping Center?
Great Clips offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, and styling services. Some salons may also offer perms.
Can I walk in without an appointment at Great Clips Ottumwa?
Yes, no appointment is necessary. Walk-ins are welcome, or you can check in online to skip the wait.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and receive a ReadyNext text alert 15 minutes before your turn, saving you wait time at the salon.
What are the operating hours of Great Clips Ottumwa?
Monday through Friday, 10:00 AM to 7:00 PM; Saturday, 8:00 AM to 5:00 PM; Sunday, 10:00 AM to 4:00 PM. The salon is closed on Thanksgiving, Christmas, and New Year's Day.
Which payment options are accepted at Great Clips Ottumwa Shopping Center?
Great Clips accepts Mastercard and Visa cards for payment.
Does Great Clips Ottumwa offer hair coloring or perm services?
Great Clips does not provide hair coloring services. Some salons offer perms; please call ahead to check availability at this location.
Is Great Clips accessible for customers with disabilities?
Yes, the salon has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby places can I visit before or after my haircut at Great Clips Ottumwa?
You can visit Top Nails for nail services, GNC Live Well for vitamins and supplements, or stop by Culver's for a meal. These places are conveniently located near Great Clips in the Ottumwa Shopping Center.
Can nearby retail stores like GameStop or Walmart Pharmacy be combined with a visit to Great Clips?
Yes, GameStop and Walmart Pharmacy are close by, allowing you to shop or pick up essentials easily before or after your salon visit.
How can nearby mobile phone stores like Verizon or AT&T Store help when visiting Great Clips?
If you’re waiting for your haircut, you can visit nearby stores like Verizon or AT&T Store to browse mobile phones or accessories, making good use of your time at the Ottumwa Shopping Center.