The Wave Length

Reviews

• JJ

  Jane

  3 days ago
  1.0
  The service provider was really good, welcoming and friendly. I appreciate the effort she put on styling my hairs though was not successful. I scheduled an appointment and clearly state that I want to trim my hairs to be level and made them curly. First, the hair stylist was not even told that I want curly, and I guess that is the beginning of the problem. The stylist don’t know how to style curly, she struggled for sometime until seeking assistance from another co worker. Really? If the Salon doesn’t provide curly styling services why didn’t they say so? I would appreciate it if they told me earlier that they don’t know how to do it or they don’t provide curly hairstyles for short hairs. I could have find the services else where. My hair was not curly, they become hard and change its original black color. I had to go home and wash everything off. I can’t recommend their services and that way I give them one star.
• MR

  Mary Roberts

  Feb 28, 2026
  5.0
  Excellent experience from booking through getting my haircut. Rachel was absolutely delightful to work with and did an amazing job on giving me curtain bangs that work with my fine hair. She went above and beyond and gave me great instructions for styling and maintenance. I will definitely be a return client and would highly recommend her!
• SD

  S D

  Dec 20, 2025
  2.0
  My son was excited to get his hair done. I originally made the appointment and was wanting to schedule a service, but I was recommended by the person on the phone that my son should have a consultation. I made sure there would be enough time for him to get his hair done, and we were reassured that there would be. My son later called the same day to reschedule for the following week because he gets paid and wanted to make sure he had enough money for a silk press, not for a free consultation. So we showed up bright and early at 8 a.m., after I worked a thirteen hour shift, for my son to get his hair done, just for him to be getting ready to walk back out not even five minutes later. It was a stylist, whom I later learned was named Alex, trying to reschedule my son. I mentioned to her that this was not what we were told. I became frustrated with the conversation because of her lack of concern and nonchalant attitude about not having enough time to do my son’s hair. I honestly think they looked at my son’s hair and did not want to do it. That was the attitude I felt I was getting from Alex. Alex ended up asking another stylist to do it, while also asking people in the salon what coffee they wanted from Java House, during the same time she said she did not have time to do his hair. She was still there almost an hour later and just walking around. That is okay, but it does not look good when you say you do not have time for something, but I see you not doing anything. As I was sitting in the front, I could hear her mentioning she was having other issues in her schedule and a conflict with another appointment. I am assuming she could not manage her schedule and wanted to inconvenience us because she was clearly having problems with her schedule. She even mentioned sarcastically how great of a day it was going to be. I felt bad for my son, and I could have stayed at work longer or been in bed. She did not give off that she cared at all. This was a completely different experience from when we were here the first time and worked with Janelle. Janelle was very friendly, warm, and outgoing. Everyone wanted to come look at me (including owners) because I'm sure they heard I was upset yet no apology that I was upset or for the confusion. Great experience 👍🏼 Would recommend though if you dont have textured hair.
• SP

  Scott Pogemiller

  Jan 20, 2025
  5.0
  I have been going here for a while and I've always had a good experience. The staff is accommodating, friendly, and professional. I'm consistently satisfied with the quality of work and feel that their services are fairly priced. Booking an appointment is easy and they've always contacted me in advance anytime a rescheduling was needed. If you're in-between salons or you're new in town, I highly recommend giving this place a try.
• SW

  Shilo Winter

  Dec 29, 2023
  5.0
  Cheryl has taught me so much about how to take care of my curly hair, my hair hasn’t looked this good in years