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Business Details
About
SpaDay SpaMedical SpaSkin Care Clinic
Where we offer a skincare experience like no other. We believe that everyone’s skin is unique and requires personalized attention, which is why we tailor each facial to suit the individual needs of our clients.
Our commitment to providing exceptional customer service is what sets us apart from our competitors. From the moment you step into our tranquil spa space, you will be greeted with warmth and care by our friendly team. We pride ourselves on making sure that every visit to our spa is a luxurious and relaxing experience for our clients.
Location
Serenity Spa & Facials Des Moines
3800 Merle Hay Rd, Des Moines, IA
50310, United States
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 3:30 PM
SaturdayClosed
Sunday9:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.