Business Details
About
Hair SalonBeauty Salon
Great Clips in Des Moines, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4521 Fleur Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Des Moines, IA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
363 reviews
5 stars
259
4 stars
62
3 stars
18
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and skilled staff, with specific mentions of individual stylists like Rasha, Sandi, and Loni.
Mixed Haircut Quality
While several customers were satisfied with their haircuts, there were notable complaints about poor execution and miscommunication regarding haircut requests.
Convenience
Customers appreciated the ease of online check-in and the quick service, allowing for efficient visits.
Cleanliness and Atmosphere
The salon was frequently described as clean and welcoming, contributing to a positive overall experience.
Customer Service Issues
Some reviews highlighted negative experiences with staff behavior, particularly towards children, leading to dissatisfaction.
- MBMatthew BanksNov 7, 20255.0I get my haircut here every time. The staff is fun and do great work. I wouldn't go anywhere else.
- RHRenae HohenseeOct 31, 20255.0Appointment time was convenient. I wanted Rasha to cut my hair and she did an awesome job - as usual. Friendly staff, clean salon.
- TATC AcostaSep 26, 20251.0Husband had horrible experience. Explained how he wanted his haircut and explained he did not want back cut. First thing done was clippers down the middle of back of head. Months of growing out his hair now down the drain.
- CCCSep 23, 20255.0Easy in easy out. Staff always greets upon entry. Everyone does an awesome job! They put your mind at ease and you leave with a Great Clip!
- DFDeAnna FrenchSep 17, 20255.0Wanted to thank Sandi for fixing my messed up hair cut I received from another location a few weeks ago. Had to cut quit a bit off to get it all to blend again but well worth it. Will definitely be going back to this location in the future, staff very polite & Sandi was very meticulous about her work! Best Great Clips I've been to by far!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Fleur Plaza offer?
Great Clips Fleur Plaza provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and select salons offer perms.
How does the Online Check-In system work at Great Clips Fleur Plaza?
Online Check-In lets you add your name to the waitlist before arriving, view estimated wait times, and receive ReadyNext text alerts when your wait time reaches 15 minutes, saving you time in the salon.
Do I need to make an appointment to get a haircut at Great Clips?
No appointments are necessary. Great Clips is a walk-in salon, though Online Check-In is available to help reduce wait times by adding your name to the queue before you arrive.
What are the operating hours for Great Clips at 4521 Fleur Dr?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:30 AM to 3:00 PM. It is closed on Thanksgiving Day, Christmas Day, and New Year's Day.
Does Great Clips Fleur Plaza sell haircare products?
Yes, they offer three exclusive product lines—Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™—alongside other popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a particular stylist when using Online Check-In at Great Clips?
No, stylist requests are not accepted via Online Check-In for safety reasons. However, you can request your stylist in person when you arrive, though this may increase your estimated wait time.
Is Great Clips Fleur Plaza located near any dining options?
Yes, El Toreado 2 - Fleur Dr, a Mexican restaurant and bar, is nearby, perfect for grabbing a meal or a drink before or after your haircut appointment.
Are there other beauty services near Great Clips Fleur Plaza?
Yes, nearby salons and spas like Thia’s Nails (nail salon and beauty spa) and Sun Tan City (tanning and skin care) provide additional beauty services you may want to visit in the same area.
What nearby amenities can I visit while waiting for my haircut at Great Clips?
You can visit convenient spots nearby such as Panera Bread for coffee or snacks, Walgreens pharmacy for quick errands, or Fleur Cinema & Café to catch a movie.
How can nearby banks and financial services help me when visiting Great Clips Fleur Plaza?
With U.S. Bank, Midwest Heritage, and ATMs like The Exchange Network nearby, you have easy access to financial services for your convenience during your visit to Great Clips.