Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Des Moines, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3418 Merle Hay Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Des Moines, IA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
270 reviews
5 stars
165
4 stars
55
3 stars
15
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while many customers praise the friendly and professional staff, others report negative experiences with specific stylists and poor customer service.
Speed and Efficiency
Customers appreciate the quick service and minimal wait times, often highlighting the convenience of online check-in.
Haircut Satisfaction
While many reviews commend the quality of haircuts received, there are notable complaints about inconsistent results and dissatisfaction with specific cuts.
Staff Friendliness
The majority of reviews mention the staff's friendliness and accommodating nature, particularly in handling children and special needs clients.
- SSsharky1017Jan 5, 20265.0Love the gals at GC merle hay! Always get a great cut and usually end up sharing a few laughs as well!! Quality work and affordable, cant beat that!!
- SCSamantha ComstockNov 26, 20251.0And this is why I don’t go to hair salons; they don’t listen for shit!
- ECEdward CoutoNov 12, 20255.0Great experience as always
- JBJudi B.Oct 22, 20255.0My son got in promptly and is always happy with his hair cut.
- BGBrad GrierOct 9, 20255.0All of the stylists at Great Clips on Merle Hay are amazing. It truly doesn't matter who you get to cut your hair because all of the stylists are true professionals. Love my haircuts!!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Merle Hay Square?
Great Clips provides haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blow drying, hair styling, and select salons offer perms.
Can I walk in for a haircut at Great Clips or do I need an appointment?
No appointment is necessary; Great Clips welcomes walk-ins. You can also use Online Check-In to save time by adding your name to the waitlist before arriving.
How does the Online Check-In feature work at Great Clips?
Online Check-In lets you see estimated wait times, add yourself to the waitlist, and receive ReadyNext text alerts when your wait time is about 15 minutes so you can arrive just in time.
What are the operating hours for Great Clips at Merle Hay Square?
Monday through Friday, Great Clips is open from 9:00 AM to 7:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 9:30 AM to 3:00 PM.
Does Great Clips Merle Hay Square offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Which payment methods are accepted at Great Clips Merle Hay Square?
Great Clips accepts Mastercard and Visa credit cards for payment.
Is it possible to request a specific stylist using the Online Check-In service?
No, specific stylist requests are not available through Online Check-In. You can request a stylist in person when you arrive, but this may increase your wait time.
What nearby points of interest can I visit around Great Clips Merle Hay Square?
Nearby places include the 5 Star Asian Market for groceries, Catherines for women's clothing and fashion, and local dining options like 3B Grill and La Tapatia 2 Mexican Restaurant, which you can enjoy before or after your haircut.
How can nearby places like Nail Trust complement my visit to Great Clips?
Nail Trust, a nearby nail salon and spa, offers beauty services that can complement your haircut appointment at Great Clips, allowing you to enjoy multiple beauty treatments in one trip.
Are there convenient services nearby Great Clips for errands or shopping?
Yes, nearby options include UPS Access Point location for shipping, Check `n Go and LoanMax Title Loans for financial services, and Christopher's Fine Jewelry for specialty shopping, making it convenient to combine errands with your salon visit.