Great Clips

4.1
321 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Cedar Rapids, IA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2360 Edgewood Rd. SW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cedar Rapids, IA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
2360 Edgewood Rd. SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

4.1
320 reviews
5 stars
190
4 stars
63
3 stars
16
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some stylists receive high praise for their skills and friendliness, while others are criticized for poor attitudes and lack of professionalism.

Haircut Quality

There are numerous complaints about inconsistent haircut quality, with some customers receiving excellent cuts while others report significant dissatisfaction and mistakes.

Customer Service

Customer service experiences vary widely, with some customers noting friendly and accommodating staff, while others report rudeness and unprofessional behavior.

Wait Times

The online check-in system is appreciated by many, but there are complaints about long wait times and inefficiencies in the scheduling process.
  • DB
    Daniel Baier
    Dec 14, 2025
    5.0
    Ive been getting my haircut at a Great clips ever since Covid. The staff at the West dale location are always nice friendly and easy to talk to. Very professional and proud of the end result of their work. This particular visit I had the pleasure of getting my hair cut from a woman named Bell. A very petite attractive intelligent woman. She spoke fondly of her family. Despite the cold raw December day I visited she gave me a sense of warmth and dedication I rarely experience. She was straightforward and dedicated to her craft. Making sure to ask questions and listen attentively. If anyone deserves praise it should be Bell. She exemplifies what it means to be a hair care professional and just a decent human being. I applaud Great clips for hiring this invidual. She is an ideal asset to the company. In my opinion of course. Thanks for a job well done.
  • EK
    Emily Kucera
    Nov 8, 2025
    2.0
    My daughter’s first haircut. I can’t believe the stylist could possibly think this was even. She trimmed and trimmed and trimmed so I thought it must be perfect. My daughter sat perfectly still so a wiggly toddler was not the cause. Disappointed. Wishing I didn’t tip the hairdresser.
  • JJ
    Jessica
    Oct 21, 2025
    4.0
    I got my hair cut because I had messed it up. Usually I trim my own hair so I only have to pay to get it cut maybe once a year so I have some sort of guide to trim it by. It has been prolly 2 years since I've had it professionally done n when I did she messed it up too. She was a very sweet lady n I'm not gonna say which location she was at cause it wasn't that she didn't want to do a good job she just thought she knew better than I did what I wanted despite trying to tell her repeatedly. So the next morning I called another location n they got me right in and fixed it for me. Was only a minor fix but that isn't the point. The point is that ppl make mistakes I don't expect perfection. What impressed me was the way I was treated in the aftermath. They have a satisfaction guarantee so I didn't have to go back to the same place n deal with the awkwardness of not wanting the same lady to fix it as messed it up.
  • BN
    Buckeye Nut
    Sep 7, 2025
    5.0
    TT absolutely does awesome haircuts!!! My wife and I agree that this cut today, is the best cut I've ever had!!!! TT, you rock!!!!
  • MN
    M N
    Oct 11, 2021
    1.0
    I arrived there when there was absolutely NO customers at this facility and no cars parked in front of this establishment. The clerk came out of the back room as soon as I entered the door. I asked about a hair cut and she asked if I had made an appointment online to which I replied, "No." Although there were NO customers in the chairs, no customers in the store, she told me that she could not get to me for at least 65 minutes and asked if I could wait! I told her that I could not wait that long, as I looked around at the empty salon chairs and customer seating. I am a regular customer at their Waterloo and Marshalltown store locations and have never experienced such poor customer service. I have no intention of ever revisiting this location again. They actually turn down walk-in customers, with empty chairs and no employees working on any customers and ask you to wait 65 minutes! What a poor excuse for a business! I left without a haircut...and wonder how many other walk-ins have experienced the same poor service!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.