SEPHORA

4.4
134 reviews
Get DirectionsCallWebsite

Business Details

91-5431 KAPOLEI PKWY, KAPOLEI, HI
96707, United States
(808) 670-2580
https://www.sephora.com/happening/stores/honolulu-ka-makana
GoogleFacebookInstagramTwitter

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking lot from Kapolei Pkwy, across from Kinoiki St. 2. Take a right at the stop sign and look for Sephora's curbside pickup signs 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
91-5431 KAPOLEI PKWY, KAPOLEI, HI
96707, United States

Hours

Reviews

4.4
134 reviews
5 stars
90
4 stars
27
3 stars
9
2 stars
1
1 star
7
  • RR
    Raiinbowbraiin
    Aug 26, 2025
    1.0
    8/26/25 11:50am Terrible customer service walk into the door and they just looked at me. Not even hello. Welcome in or offered to help. I had to walk up to the staff member there were two was two of them talking story completely oblivious to everybody else around them when I asked for an item they had no idea what I was talking about nor took the time. I had to explain that they sold not too long ago, I had previously bought it when I showed the location. She bypass me and was confused of what she was looking for when I asked about shipment. She had no idea and gave me a loose answer. -100/10. Must be nice to get paid to just talk story with your coworkers and not help your pain consumer.
  • AV
    Alyssa Vasquez
    May 31, 2025
    1.0
    Horrible Customer Service—EVERYTIME i go to this location! The customer service at this location is absolutely unacceptable. The moment I walked in, not a single employee greeted me. No one asked if I needed help—every employee seemed more interested in stocking shelves or talking with each other than actually assisting customers. I stood around in the skincare section and had to go out my way to track down an employee who acted like i was bothering her… Finally, when I went to check out, the male cashier couldn’t even say “hello.” All I got at the end was a monotone “email receipt fine?”—no smile, no engagement, nothing. This isn’t just a one-time experience either—this has happened TWICE now. If I wanted to be ignored and treated like an inconvenience, I wouldn’t bother shopping at this location. Do better, Sephora. This level of service is embarrassing for a brand that claims to care about customer experience.
  • EN
    Eddie “EJ” Nichols
    Jan 4, 2020
    5.0
    The staff is always so helpful and nice.
Read more reviews on Google

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Kapolei?

SEPHORA in Kapolei is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Does SEPHORA offer in-store and curbside pickup options?

Yes, SEPHORA provides both in-store and curbside pickup options for online orders.