SEPHORA

Reviews

• AM

  Andrea Mauser

  Feb 15, 2026
  1.0
  I walked into the store yesterday and was not greeted once or asked if I needed help with anything. I walked up to the register and had an unpleasant interaction with the cashier. Mind you he did not make eye contact with me, say hi or ask if I found everything okay. He asked me to put my phone number in and proceeded to tell me “you don’t have have an account.” I told him that I did and he seemed annoyed and told me to “try a different number”. I explained to him that I did not have another number to try and he started to question me on if I had an account. I think the appropriate thing to do was for him to ask for my email as an alternative option to look me up. I asked him to use my email instead and he seemed quite irritated. I gave him my email several times and even spelled out the letters since he was having a difficult time typing it in correctly. He told me short and sharp to “hold on a second” and his co worker even looked over to start at him. I’m surprised he even asked me to if I wanted my birthday rewards. He quickly gave me two options and put them on the counter. Even though he was being rude I still wanted to ask which one he recommended since I didn’t know either of the brands. That was clearly my mistake for needing help. He didn’t even look up at me and said “up to you.” From the previous reviews it seems like this is an ongoing issue with this male employee that is going unresolved. I didn’t even have all my belongings I had purchased off the counter when he called the next customer up. I will never understand why negative people choose to work in an environment where customer service is needed. With that being said I will not be giving my money to a store that doesn’t care if their paying customers have a good or enjoyable experience.
• DS

  Damaris Santiago

  Feb 9, 2026
  1.0
  If I could leave 0 stars I would. Everytime I come in here I go in with an open mindset thinking maybe the workers just having bad day or something, but no. Every experience is always bad. No one is helpful at ALL and I’ve had multiple interactions with the cashier JonJon, bad attitude and extremely unfriendly, gave me a hard time once about trying get MY birthday gift. Insane. Customer service is always a 0/10 and and they’re all extremely unhelpful. (:
• KP

  Kaia Palmer

  Mar 9, 2020
  5.0
  Maka was so helpful. I have very dry sensitive skin and she went through a handful of different products and helped me pick what worked best for me. If you need help ask if she's working!
• ED

  Erika Duke

  Dec 29, 2019
  4.0
  Did a little shopping with my daughters right before Christmas. Had some stuff on sale. We found some good buys. It's one of the smaller Sephora stores, but it still has a good selection of items to browse through.