Cosmetics StoreBeauty Supply StoreGift ShopHair Care Supply StorePerfume StoreParty StoreCorporate GiftsCorporate Entertainment ServiceLush Limited
We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located on a busy high street. Surrounding areas do have cobbled pavements.
Our entrance is step-free.
Our shop has an open layout, however, can get busy at peak times, but our team is always happy to help with navigation. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
The shop is fully wheelchair accessible.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call on 01904 651268 or email york@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.
Charlie at Lush York was fantastic, friendly, helpful, informative and kind. A great experience!
WY
Wang Yuxiang
2 days ago
5.0
我们三位游客买了很多洗发水,香皂,洗面奶,卓琳导购非常耐心给我们介绍各种产品的功效和用途,非常赞
ML
Madds Leigh
6 days ago
5.0
I had the pleasure of speaking with Charlie on my visit this weekend. I generally have quite sensitive skin and so went in wanting some advice/recommendations of products for helping with shaving etc and Charlie took the time to walk me around the store (despite it being a busy Sunday), listen to my thoughts and give me advice on some really great products. They were so accommodating, kind and listened to all my before making a few suggestions and helping me to decide on what would work best for my skin. Thankyou so much for being so amazing!! 💝
DJ
Danica jade
Aug 13, 2026
5.0
Huge selection and the staff are all so lovely and happy to help
CB
Cerys Butterfield
Jul 20, 2026
5.0
Thank you to the lovely staff in Lush York today, they was all extremely kind to my daughter. The lady spent a short while playing with my daughter and showing her all the products.
Frequently Asked Questions About Lush Cosmetics York
Do Lush do vouchers?
We offer gift cards that can be topped up to any amount.
Do you offer Click and Collect?
Yes we do! Order online and select Lush York as your pickup location.
Do you offer refills?
We do not currently offer refills but we do take our plastic packaging back to be recycled in house! You can claim a free fresh face mask in store by bringing back 5 clean, black, Lush pots in to be recycled. Alternatively, you can use each returned pot as a 50p discount against your transaction.
Do you do children's parties?
Yes. They last an hour and a half, cost £25 and include product making and exclusive products as gift bags. Give us a call, drop us an email or pop in store to get booked in!
Do you have a Spa?
You can purchase spa experiences at the York store. Our closest spa is Leeds.
Are your products vegan/vegetarian?
100% of our products are vegetarian. 86% of them are vegan too! And all of our products are never tested on animals.
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