Certified by Lush Cosmetics Stratford Upon Avon • Jun 21, 2026
Cosmetics StoreBeauty Supply StoreGift ShopHair Care Supply StorePerfume StoreParty StoreCorporate GiftsCorporate Entertainment ServiceLush Limited
We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located on a high street. We have two entrances. Our High Street door has a step up to a double door that opens inwards. If you require step free access our Bell Court entrance is level, with a wheelchair accessible, wide, heavy outward opening door.
Our Bell Court entrance is level, with a wheelchair accessible, wide, heavy outward opening door.
Our shop is cosy, and can get busy at peak times, but our team is always happy to help with navigation. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
The shop is wheelchair accessible, however, there is limited turning space in some areas.
No customer toilet in-store.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call on 01789 294805 or email stratford@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.
Details
DeliveryNot available
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lush Cosmetics Stratford Upon Avon • Jun 21, 2026
Certified by Lush Cosmetics Stratford Upon Avon • Jun 21, 2026
Monday10:00 AM - 5:30 PM
Tuesday10:00 AM - 5:30 PM
Wednesday10:00 AM - 5:30 PM
Thursday10:00 AM - 5:30 PM
Friday10:00 AM - 5:30 PM
Saturday10:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Reviews
4.8
237 reviews
5 stars
218
4 stars
9
3 stars
4
2 stars1
1 star
5
OW
Olivia Worringham
Jun 7, 2026
5.0
Lovely visit on Saturday. Ellen was so helpful and kind. Thank you 💕
ZM
Zarah Mahmood
Jun 3, 2026
5.0
I visited the Stratford-upon-Avon store with my mum and sisters to celebrate my birthday weekend, and we had the most wonderful experience. From the moment we walked in, Ellen and Keyra greeted us warmly and made us feel instantly welcome. They took the time to help us find exactly what we needed and beautifully explained all the products to us.
As a lovely bonus, they offered us a hand massage so we could test a few items.
They were incredibly friendly, patient, and attentive throughout our entire visit.
It is clear that the team here genuinely cares about their customers. I would highly recommend visiting this store!
RS
R S
Jun 3, 2026
5.0
My sisters and I visited Lush in Stratford-upon-Avon last weekend and were so happy with the experience. From the moment we walked in, we were warmly greeted by Ellen and Keyra, who took the time to give each of us a hand massage using products we were interested in.
It was lovely chatting with them both – they were incredibly friendly, welcoming, and knowledgeable about the products. They answered all our questions and helped us find products that suited our needs without ever feeling pushy.
The customer service really made our visit special, and we left feeling informed, pampered, and excited to try our new purchases.
I would highly recommend visiting if you'd like to learn more about the products and enjoy a genuinely friendly shopping experience. Thank you, Ellen and Keyra, for making our visit so enjoyable!
LC
Louisa Coles
May 5, 2026
5.0
Came to Stratford 25th for shakespears birthday and came into lush, I want to shout out to the lady behind the till who is expecting, She was really helpful with a mom and her son who were buying a gift for a teacher and empathetic when the mom then became very overwhelmed not being able to get internet connection to pay. The manager kept reassuring the mom to not worry as she became flustered to pay quickly, especially as the shop was full and the manager was on her own. Nice to know customers experience is highest concern rather than rushing for money in the til.
MS
Millie Smith
Apr 9, 2026
5.0
Every month I go into Lush in Stratford to treat myself and every single time I’m welcomed by the loveliest, most helpful staff. It’s always such an enjoyable experience and I’m so grateful for every one of them.
On my most recent trip, I was trying to find something to help clear the pores around my T-zone and Ellen was honestly amazing. She sat down with me, showed me the products she recommended and took the time to properly help me figure out what would work best for my skin.
Not only did she make the whole experience feel so personal and lovely, but the products she recommended have worked better than anything I’ve used before!
A huge thank you to Ellen for making my experience so incredible - Lush is lucky to have her ❤️
Frequently Asked Questions About Lush Cosmetics Stratford Upon Avon
Do you host Birthday Parties?
Yes! It's £25pp for a 1hour 30min Lush Party! All our guests will become compounders and make their own Product to take home with them, as well as receive an exclusive party favour. But we don't only do Birthdays, we can host Hen Do's, Baby Showers, Seasonal Parties and Team Building options too! Whatever you want to celebrate, send us an email to begin your party journey.
Do you offer Gift Wrapping?
We have lots of different options if you're after a gift wrapped present! Our gift sets come beautifully wrapped already, or you can create your own bespoke gift with one of our knot wraps. Inspired by the Japanese Furoshiki technique of gift wrapping, these fabric wraps are a sustainable alternative to wrapping paper. For smaller products, we also have the option of handmade lokta paper, made from regenerative fibre.
Do you have any Snow Fairy?
Everyone's favourite seasonal scent Snow Fairy is a Winter season limited edition. Snow Fairy only flies into our stores for the holiday season so check back between the end of September til end of December to stock up!
What types of parties does Lush Cosmetics Stratford Upon Avon host?
Lush Stratford Upon Avon hosts Birthday Parties, Hen Dos, Baby Showers, Seasonal Parties, and Team Building events, featuring a 1 hour 30 minute Lush Party where guests make their own products.
Does Lush Cosmetics Stratford Upon Avon offer gift wrapping services?
Yes, the store offers various gift wrapping options including beautifully wrapped gift sets, bespoke gift wraps using Japanese Furoshiki fabric wraps, and handmade lokta paper for smaller products.
Is the Snow Fairy scent available year-round at Lush Stratford Upon Avon?
No, Snow Fairy is a winter seasonal limited edition scent available from the end of September until the end of December each year.
What are the store hours for Lush Cosmetics Stratford Upon Avon?
The store is open Monday to Saturday from 10:00 to 17:30 and Sunday from 10:30 to 16:30.
What payment options are accepted at Lush Cosmetics Stratford Upon Avon?
They accept a variety of payment methods including American Express, Apple Pay, contactless payments, Mastercard, Visa, Klarna, and cash among others.
Does Lush Stratford Upon Avon offer in-store pickup for online orders?
Yes, customers can use the Click & Collect service via the website and select Lush Stratford Upon Avon for in-store pickup.
Are there any nearby coffee shops where I can relax before or after visiting Lush Cosmetics Stratford Upon Avon?
Yes, nearby coffee spots include Bardia's, Whittard Of Chelsea (tea room and coffee shop), Yorks Cafe, and Starbucks UK, all within walking distance for a great break before or after your shopping.
What nearby stores can I visit for complementary shopping alongside my trip to Lush Stratford Upon Avon?
You might enjoy visiting nearby stores like Soho Fine Art Stratford for art, Rohde Shoes or ECCO Stratford Upon Avon for footwear, and Waterstones for books and crafts.
Are there nearby dining options close to Lush Cosmetics Stratford Upon Avon?
Yes, nearby dining includes Pizza Hut for fast food, Greene King Pub for pub food and drinks, and Hooray’s Gelato Kitchen for desserts and gelato.
Does Lush Stratford Upon Avon provide spa treatments or wellness services?
Lush offers spa treatments that support body and mind wellness. Treatments can be purchased in-store and booked through the nearest Lush Spa store.
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