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Lush Cosmetics Nottingham

4.7
(977 reviews)

Business Details

17A Clumber Street, Nottingham, NGM
NG1 3ED, United Kingdom
+44 1159 241315
https://www.lush.com/uk/en

About

Cosmetics StoreBeauty Supply StoreGift ShopHair Care Supply StorePerfume StoreParty StoreCorporate GiftsCorporate Entertainment ServiceLush Limited
We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us: Our shop is located on a busy high street. Our entrance is step-free Our space is cosy, and can get busy at peak times, but our team is always happy to help with navigation. There is steps in the middle of our shop, however, staff are happy to collect products from this area of the shop for you. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable. Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop. Most of our shop is wheelchair accessible. There are steps in the middle of our shop, however, staff are happy to collect products from this area of the shop for you. We do not have a customer toilet in-store. Assistance and support dogs are always welcome in our shop. We’re happy to communicate in writing or use gestures if that helps. If you’d like to chat with us before your visit or need specific assistance, please give us a call on 01159241315 or email nottingham@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Nottingham
17A Clumber Street, Nottingham, NGM
NG1 3ED, United Kingdom

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:30 AM - 6:00 PM
Sunday10:30 AM - 5:00 PM

Reviews

4.7
977 reviews
5 stars
833
4 stars
91
3 stars
22
2 stars
8
1 star
23
  • CC
    C
    May 23, 2026
    5.0
    Michelle today was so lovely and knowledgeable all the staff were friendly and lovely! 10/10 customer service x
  • GC
    Georgia Curtis
    May 2, 2026
    5.0
    I came in today to help my boss pick his mum a gift for her birthday, I had wonderful service by a blonde lady whose name I didn’t catch. I then got talking to Jas on the till and she so kindly gifted me a little bath bomb as a pick me up when she didn’t have to at all. It’s really made my day as what was going to be a long shift for me now feels so much lighter. I cannot wait to use it when I have my day off Thankyou so much for such a wonderful, thoughtful treat
  • RC
    Rena Christou
    Apr 27, 2026
    5.0
    We visited on 18/4 and EJ was so patient with my 2 girls letting them choose new products to try first hand before we purchased anything and without any pressure to buy. She made it such a fun experience and had created 2 new mini loyal customers already 💕
  • CB
    Cerys Britten
    Apr 19, 2026
    5.0
    Thanks so much to Georgia for helping me today pick some fresh face masks with my empties ! Super help
  • SS
    Samuel
    Apr 19, 2026
    5.0
    I came into the store a few weeks ago to browse and enquire when the Cup O’ Coffee face mask would be back in stock. I was advised that there was a delivery expected the following Friday and it will be back in stock again. I came in the following Friday as advised, to find out the item had been not been re-stocked to my annoyance. I questioned this Brett, who had kindly offered to check the store room. It had transpired I was told incorrectly, and that Lush were struggling to source an ingredient for this product so would be unavailable for the foreseeable future. Brett was so lovely and patient explaining this, and given I was purchasing 2 massages bars anyway for my mum, he offered to give me 1 of them for free as a gesture of goodwill. Upon asking for his product recommendations, he then proceeds to give me another 1 for free, and advised me to pay it forward - which I have since done. I was not expecting this at all, and was more than happy to pay for the items. Although I was slightly annoyed about being misinformed, Brett was so lovely and turned a slightly negative interaction into something largely positive. It’s refreshing to see someone provide such good customer service and was willing to go above and beyond to help someone. Thank you again Brett, you had made my day!

Frequently Asked Questions About Lush Cosmetics Nottingham

Do you do corporate gifting?

Yes, we do! We have lots of different options for corporate gifting from bespoke bundles and gift sets, to gift cards and spa treatments. Just get in touch to discuss your needs and we can go from there!

Do you do kids parties?

Yes, in the Notts store we host our parties after hours to provide the best experience possible. They last an hour and a half, cost £25 and include product making and exclusive products. Give us a call or pop in store to get booked in!

Brand Certified Facts from Lush Cosmetics Nottingham

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