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The Zap Experience

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About

Hair Removal ServiceSpaMassage Therapy
IPL hair removal, Facials, Massages and Lipofirm Plus in our Norwich and Ipswich salons. Professional hair removal, facial & body treatments - we get amazing results particularly for clients who suffer from PCOS - Poly Cystic Ovary Syndrome. We specialise in Permanent Hair Reduction and LipoFirm - the inch loss alternative to Lipo Surgery and Radio Frequency skin tightening - ideal for the face, tummy and upper arms, this a collagen plumping treatment. We are proud to use TROPIC as our products of choice, they are completely animal friendly - 100% not tested at any stage of production, totally natural ingredients and vegan. We also offer massage treatments that can be described as firm and very hands on.

Location

The Zap Experience
209 Queens Rd, Norwich, NFK
NR1 3PP, United Kingdom

Hours

MondayClosed
Tuesday2:00 PM - 7:00 PM
WednesdayClosed
Thursday10:00 AM - 7:00 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.