This profile is uncertified and using publicly sourced data
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Business Details
About
Beauty Supply StoreAromatherapy Supply StoreSpice StoreHerbal MedicineMassage TherapyOrganic Food Store
Welcome to the Neal’s Yard Remedies store and therapy rooms on Lower Goat Lane in Norwich. This calming sanctuary showcases our organic skincare, bath and body care, pure essential oils, herbal remedies, targeted supplements, and organic teas.
Beyond our natural, British-made products, our onsite therapy rooms offer a full menu of professional treatments. Book a rejuvenating facial, facial acupressure, or expert reflexology. We also provide specialised massages, including aromatherapy, deep tissue, holistic, and pregnancy options, tailored to your individual wellbeing. Step inside to meet our expert team and experience an ethical approach to health and beauty.
Location
Hours
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.