Certified by Lush Cosmetics Newcastle • Aug 16, 2026
Cosmetics StoreBeauty Supply StoreGift ShopHair Care Supply StorePerfume StoreParty StoreCorporate GiftsCorporate Entertainment ServiceLush Limited
We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located a full accessible shopping centre.
Our entrance is step-free.
Our shop has an open layout. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
Yes. The shop is fully wheelchair accessible.
No customer toilet in-store, but accessible facilities are available in the shopping centre.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call at 01912304840 or email newcastle@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.
Details
DeliveryNot available
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lush Cosmetics Newcastle • Aug 16, 2026
Certified by Lush Cosmetics Newcastle • Aug 16, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.6
711 reviews
5 stars
531
4 stars
102
3 stars
47
2 stars
15
1 star
16
DP
Dale Parker
1 day ago
5.0
Incredible experience from Michael. Went above and beyond to sort my issue with my bathbombs, what an incredible asset to the team!
CW
Cassie Ward
Jul 28, 2026
5.0
I just wanted to say thank you for making me feel so special!
Yesterday I came to Newcastle for the first time, I was with work but had the evening to myself. I thought it would be a perfect opportunity to recharge my batteries, 1 night away from the toddler in a lovely hotel bath.
So, as soon as I got off the train I took myself directly to Lush and it was exactly what I had in mind. A special thanks to 2 guys that really went the extra mile for me, 1 who was helping me look at various shampoos / conditioners and the person who put my sale through at the end. You were both so lovely and knowledgeable, took your time with me in a non pressured way and generally chatted to me. I couldn’t wait to try my new face mask, body spray and everything else.
You were great!
AK
A Kouts
Jul 1, 2026
5.0
The staff is always so lovely, knowledgeable and really take the time to listen and understand your needs and what products meet them.
GF
Glenn Foy
Jun 14, 2026
5.0
Really high quality bathbombs i love it
AJ
Anu Jayachandran
Jun 5, 2026
5.0
Very friendly staff.Explain everything very patiently. I brought a face scrub and i am really confused about which one is suitable for my face so they gave me some samples of face scrub to try.
Frequently Asked Questions About Lush Cosmetics Newcastle
What kinds of products does Lush Cosmetics Newcastle offer?
Lush Cosmetics Newcastle offers cruelty-free, 100% vegetarian handmade products including bath bombs, skin care, hair care, body wash, makeup, soap, and fragrance.
Does Lush Cosmetics Newcastle provide any consultation services?
Yes, they offer skincare, haircare, gift, vegan, and plastic-free consultations, along with complementary samples.
Can I pick up my online order in store at Lush Cosmetics Newcastle?
Are there any accessibility features in the Lush Cosmetics Newcastle store?
The store has waist-high product displays, clutter-free pathways for pushchairs and wheelchairs, and an easily accessible till located centrally on the right side.
Is Lush Cosmetics Newcastle LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers and is a transgender safe space.
What are the opening hours for Lush Cosmetics Newcastle?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, Thursdays until 8:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Lush Cosmetics Newcastle host any special in-store events?
Yes, they offer celebration parties and in-store parties, and sell spa vouchers for spa stores around the UK.
Are there any nearby places where I can grab a bite before or after shopping at Lush Cosmetics Newcastle?
Yes, nearby options include Greggs bakery and Krispy Kreme for donuts and smoothies.
Can I visit other retail stores close to Lush Cosmetics Newcastle to complete my shopping?
Yes, nearby retail stores include Levi's® Eldon Square, Superdry, OFFICE Newcastle for shoes, and H&M for clothing and fashion accessories.
Is there a perfume store near Lush Cosmetics Newcastle where I can compare fragrances?
Yes, The Perfume Shop and Neal's Yard Remedies, both perfume stores, are located nearby.
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