Certified by Lush Cosmetics Romford • Oct 11, 2026
Cosmetics StoreBeauty Supply StoreGift ShopHair Care Supply StorePerfume StoreParty StoreCorporate GiftsCorporate Entertainment ServiceLush Limited
We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located on the ground floor of the shopping centre.
Our entrance is step-free.
Our shop has wide aisles and an open layout. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
The shop is fully wheelchair accessible.
No customer toilet in-store, but accessible facilities are available in the shopping centre.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call on 01708 769379 or email romford@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.
Details
DeliveryNot available
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lush Cosmetics Romford • Oct 11, 2026
Certified by Lush Cosmetics Romford • Oct 11, 2026
Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:30 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
12/25/20269:30 AM - 6:00 PM
Reviews
4.8
195 reviews
5 stars
174
4 stars
11
3 stars
4
2 stars0
1 star
6
MD
Megan Drati
Oct 2, 2026
5.0
cara,kemi,shanaya and theo gave excellent service thank you guys
PD
Paul Davies
Sep 21, 2026
5.0
First time in this store. Wonderful young man called Bolu helped me to source a birthday present for my niece today. He was very proactive and helpful really appreciated.
MH
Michelle Harrison
Sep 18, 2026
5.0
Thank you so very much to the amazing Jocelle for her help advice and support with choosing k-pops themed colour style bath bombs for our 5 year old autistic daughter who is purple glitter k-pop and elsa from frozen obsessed mad she was absolutely fantastic kind and caring and very considerate with how she dealt with my needs and what I wanted for my daughter happy with the service I received from her today. Again thank you appreciate you from evie and family xx
CL
char little
Sep 15, 2026
5.0
I purchased The Comforter Spa experience and sandstone soap with the help of Pip’s advice, they were so thorough in showing and explaining many products and what would be best for me!
IK
Irfan Khan
Sep 6, 2026
5.0
I’ve visited several Lush stores, but my trip to Lush Romford at Liberty Shopping Centre was easily the best. Chloe gave outstanding service from the moment I walked in: she listened carefully to what I was looking for, explained the products clearly, and helped me choose exactly the right items without any pressure.
The store itself is clean, well laid out, and easy to browse, but what really made the visit special was Chloe’s friendly, knowledgeable approach. She took time to show me how to use the products, offered helpful tips, and made sure I left feeling confident with my choices.
If you’re heading to Lush Romford, ask for Chloe – she’s a real credit to the team and the reason I’ll be coming back.
Frequently Asked Questions About Lush Cosmetics Romford
Do you do Click and Collect?
Yes we do! Go to our website and when you find what you are looking for select the store you would like to pick up from.
Do you accept milk bottles?
Not any more but your local borough should be able to recycle them.
Are you 100% Vegan?
We are 100% vegetarian and about 90% vegan. We no longer use dairy and eggs but still use honey and bees wax
Where can I find you, you have moved?
Yes we have moved from our old location and are now by the western entrance. Next door to Ann Summers and opposite Waterstones.
Can I bring back my Lush pots?
Yes you can return all Lush packaging to us, 5 will get you a free fresh face mask or save them up and each one is worth 50p.
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