The Retreat at The Londoner

Reviews

• KC

  King The Chef

  1 day ago
  5.0
  This 60-Minute Signature Full Body Massage was a birthday treat from a dear friend, and it couldn't have been a more perfect way to celebrate. The experience was excellent from start to finish — booking and check-in were smooth and easy, which set a relaxed tone before the treatment even began. My therapist, Tia, was exceptional. Her tone, energy, and attitude were welcoming and calming throughout, and her technique was spot on — the pressure was well-judged and the massage felt genuinely restorative rather than rushed. The Retreat itself has a lovely, tranquil ambience that made it easy to switch off completely. I'd been told the facilities weren't accessible to me on a weekend treatment, but Tia went out of her way to make it happen anyway, which elevated the whole experience. It's clear she takes real pride in her work and genuinely cares about the client experience. A wonderful birthday gift made even better by the care she put into it. I’ll definitely be back. Fantastic all round!
• NC

  Nathan Calhoun

  3 days ago
  5.0
  Agnieszka was my therapist. She did an exceptional job. She was very attentive and communicative. The pressure and techniques used were perfect. I would be happy to have her as my therapist again.
• MC

  Michael Cotton

  Jun 11, 2026
  5.0
  Staying at this lovely hotel for the third time. After a hectic couple of days in galleries, museums, theatre, I had a few hours to myself and made it a Spa afternoon. I booked a massage but spent an hour beforehand in the pool, sauna and steam room, so was well relaxed before my 60 minute treatment. This was very thoroughly done by Agnieska and I emerged a ‘new man’ for a camomile tea and a cabana by the pool. Not cheap but very pleasant and altogether a great afternoon before dinner and another theatre.
• MC

  Miami Choice Customs

  Jun 8, 2026
  5.0
  Our experience has been exceptional. From the spacious room to the amazing pool and retreat we have been so happy with our stay. A special shout out to all of the staff at the front desk for upgrading our room. Rayana and Calathara at the front desk, were particularly helpful and made us feel so welcome! Alan Baby in the pool/retreat went above and beyond and was able to order us food that was off the menu from one of the other restaurants in the hotel that we love. Overall exceptional, and we can’t wait to stay here again!
• CC

  Carolyn

  Jun 7, 2026
  5.0
  If you’re on the fence about booking a massage, just do it! I had a 90min massage with Tia and my goodness it was like a reset on life. It was exactly what I needed and she took extra care of the areas of concern I brought up during the consultation. Thank you so much! Also post session you can get some tea to really round out the relaxation, I opted for green tea mint. Overall had an amazing and truly relaxing time ❤️