I did click and collect and chose this store. Security guard (big guy) at first was not friendly at all, stares down on me and my husband like peasants and didnt even greet us when we smiled. Waited for almost 5 minutes as staff were busy. When i finally got my item, and left, the security guard suddenly says ‘have a nice day’. (The discrimination) 🧐. Also, my item was supposed to be in an essential, still it was in a box. So no am not satisfied buying in a high end luxury shop like this. In cheaper stores who sells perfume, they treat people like humans not peasants.
WE
Wilma Engel
May 30, 2026
5.0
Die Chanel Boutique bot ein wirklich tolles Einkaufserlebnis. Nathalie, die mich bedient hat, hat sich viel Zeit genommen, mich kompetent über die von mir erfragen Produkte beraten und mir auch für weitere Einkäufe aus Deutschland ihre Hilfe angeboten. Die Kollegen waren auch sehr freundlich. Das Geschäft wirkte sehr gut sortiert und ansprechend!
AA
Amelia
May 29, 2026
5.0
Had a great experience with Harriet during my 1-hour makeup session! She was so lovely, patient, and really helpful while helping me find a makeup look for my graduation. She really let me explore different styles and helped me see what suited me best. The rest of the team were also super sweet and welcoming. Highly recommend giving them a try!
CF
Caro Fonseca
Apr 30, 2026
5.0
Excelente atención personalizada. Me ayudaron a ubicar en otra tienda el perfume que estaba buscando. Fueron sumamente amables.
TA
Tide Pod • 10 years ago
Jan 27, 2026
1.0
Rude staff, one of them, a woman, was eyeing and making faces behind my mother as if we aren't able to afford one of their perfumes, like as if were peasants, my mother is Asian and so am I 🇵🇭, that's fine, you lost a customer.
What products and services does CHANEL Covent Garden offer?
CHANEL Covent Garden offers an exclusive selection of CHANEL fragrances, makeup, and skincare, with guidance from perfume experts and professional makeup artists.
Where is CHANEL Covent Garden located?
It is located at Covent Garden Piazza, Unit 6 The Market, London, WC2E 8RF, United Kingdom.
What are the opening hours of CHANEL Covent Garden?
The store is open Monday to Saturday from 10:00 to 19:00, and Sunday from 12:00 to 18:00.
Is it possible to book an appointment at CHANEL Covent Garden?
Yes, appointments can be booked online through their reservation URL.
How can I contact CHANEL Covent Garden by phone?
You can reach CHANEL Covent Garden at +44 20 7240 2001.
Does CHANEL Covent Garden have an online presence on social media?
Yes, their Instagram handle is @chanelofficial, their Facebook page is CHANEL Covent Garden, and their Twitter handle is @CHANEL.
What nearby beauty and cosmetic-related places are close to CHANEL Covent Garden?
Nearby places include several other CHANEL cosmetic and beauty supplies stores, Guerlain Boutique Covent Garden, and Dior Beauty Boutique, which customers may visit for additional luxury beauty products.
Is there a makeup school near CHANEL Covent Garden?
Yes, the Chanel School OF Makeup AT Covent Garden is nearby, offering cosmetology education and beauty product supplies, which may interest customers or professionals visiting the area.
What other luxury retail stores are near CHANEL Covent Garden?
Nearby luxury stores include Dolce & Gabbana and Olivia Burton, ideal for customers looking to combine beauty and fashion shopping in one visit.
Are there any dining options close to CHANEL Covent Garden?
Brasserie Blanc Covent Garden, a French and European restaurant with a wine bar, is nearby and makes a perfect spot for dining before or after your visit to CHANEL.
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