Lush's Perfume Library sits on Beak Street in London's bustling Soho, nestled alongside other boutique fashion and perfume shops. Visitors are welcomed in and invited to sit down for a consultation with Lush’s fragrance experts to find out what to add to their scent wardrobe, and discover the hidden treasures of Lush's perfume library.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.