Mercure Dartford Brands Hatch Hotel is in a stunning fitness and leisure club overlooking Brands Hatch race circuit.
The perfect place to get away from the everyday hustle and bustle of life. Enjoy our indoor swimming pool and fully equipped gymnasium, relax in the spa pool, or let those stresses ease away in the sauna and steam room.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.