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Phoenix Treatments & Beauty Eco Spa is the first entirely organic and vegan-friendly salon and spa in Brighton! Our well qualified experienced therapists, only use organic products which are individually tailored to provide you with the purest and most ethical experience. We are proud to be experts in our industry, specialising in various massages, facials, manicures, pedicures, waxing and eye treatment. Every treatment is carried out with the Phoenix stamp; great care, attention to detail and fully organic. All our services are LGBTQ+ friendly and also cater to trans, intersex, and non-binary people. Everyone deserves a bit of pampering and relaxation!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.