PURE Spa & Beauty is situated within DoubleTree by Hilton Hotel at Edinburgh Airport. You can find us in the LivingWell Health Club which boasts excellent spa facilities. This location is only a 2-minute walk from Edinburgh Airport, making it a brilliant resting point before or after a flight. There is a variety of public transport links to the spa, as well as free parking on-site, making it easily accessible for all. Open 7 days a week with extended opening hours allows us to be there for you whenever you need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.