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We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located on a busy high street.
Our entrance is step-free.
Our shop has wide aisles and an open layout. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
The shop is fully wheelchair accessible.
No customer toilet in-store.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call on 01392 438821 or email exeter@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.
My daughter had an amazing 11th Birthday party with Maddie. All the kids really enjoyed it, and it completely exceeded my expectations. Thanks again!
BP
Bethany Paddon
May 24, 2026
5.0
The staff are so lovely and really helpful! We spoke to Zen today who was so so lovely and gave us loads of advice on what to buy. He even gifted as a massage bar when we mentioned our wedding was coming up which was such a lovely surprise!
NH
Naomi Heysett
May 14, 2026
5.0
The staff were very helpful. Especially Zen who demonstrated one of the bath bombs to my son and let him join in with the bubble making. He then helped to distract him later on when he got upset at the till. Thank you to all the staff who made my shopping trip with a tired 3 year old a lot easier! He was very happy with his frog soap and Paddington bath bomb in the end.
AB
Aziza Brown
May 10, 2026
5.0
Zen helped me on Thursday when I was trying to choose a fragrance. There were so many options but they asked what kind of scent notes I was looking for and I landed on super milk!
LC
Lilia Hammond Crossen
May 1, 2026
5.0
Thank you so much to the wonderful staff in the Exeter store. I feel so much joy every time I come in with my little boy. I feel so welcomed and safe. I always leave with a smile on my face and some yummy goodie in my bag. Especially thanks to Kata. You are truly an angel. Engaging so beautifully with my little boy each time we come in. Thank you so much.
Frequently Asked Questions About Lush Cosmetics Exeter
What types of products does Lush Cosmetics Exeter offer?
Lush Cosmetics Exeter offers products such as bath bombs, bubble bath, shampoo, haircare, skincare, perfume, lip scrubs, mouthcare, shower gel, face masks, gift wrap, gift vouchers, spa vouchers, and fresh handmade cosmetics.
Does Lush Cosmetics Exeter require proof of vaccination for entry?
No, Lush Cosmetics Exeter does not require proof of vaccination for entry.
What are the opening hours of Lush Cosmetics Exeter?
Lush Cosmetics Exeter is open from 9:00 AM to 6:00 PM Monday to Saturday, and from 10:30 AM to 4:30 PM on Sundays.
Does Lush Cosmetics Exeter offer in-store pickup or delivery services?
Lush Cosmetics Exeter offers in-store pickup services but does not provide delivery services.
What accessibility features does Lush Cosmetics Exeter have?
The store is on the ground floor with step-free access via double doors. The interior is on one flat level with wide pathways, making it accessible for all customers.
What payment options are accepted at Lush Cosmetics Exeter?
Lush Cosmetics Exeter accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Direct Debit, Discover, Klarna, Maestro, Mastercard, Visa, and V Pay.
Are there any nearby clothing stores customers can visit before or after shopping at Lush Cosmetics Exeter?
Yes, nearby clothing stores include Zara, Next, Topshop, New Look, L K Bennett, River Island, Two Seasons, and FatFace, all located close to Lush Cosmetics Exeter for convenient shopping.
Where can customers get refreshments near Lush Cosmetics Exeter?
Customers can enjoy refreshments at nearby places like Giraffe restaurant, Artigiano Espresso & Wine Bar, and Starbucks UK, all within easy reach from Lush Cosmetics Exeter.
What beauty and cosmetic supply stores are located near Lush Cosmetics Exeter?
Nearby beauty and cosmetic supply stores include LUSH UK, Space NK Exeter, Benefit Cosmetics Brow Bar Counter, and L'OCCITANE en Provence, offering a variety of beauty products.
Does Lush Cosmetics Exeter offer any special consultations or party services?
Yes, Lush Cosmetics Exeter provides skincare, haircare, gift, vegan, and plastic-free consultations, as well as in-store parties and corporate gifting services.
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