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Lush Spa Birmingham

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About

SpaBeauty Supply StoreDay SpaCorporate Entertainment ServiceFloristGift ShopMassage SpaParty StorePerfume Store
Welcome to our gorgeous shop, spa & in store florist! We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us: Our shop has an open layout spread over two floors (lift and stair access to upper floor), with or florist on the ground floor opposite the tills, and our spa upstairs at the back of the store. If you're popping in to visit us - ask for the shop tour! We'd love for you to try out our products to find what's right for you, so we have a range of instore services to offer! The shop and spa are fully wheelchair accessible We have customer accessible toilets. Assistance and support dogs are always welcome in our shop. We’re happy to communicate in writing or use gestures if...

Location

Lush Spa Birmingham
143-144 New St, Birmingham, BIR
B2 4NY, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.