SEPHORA

Reviews

• SF

  Shawntia Falby

  Feb 15, 2026
  5.0
  Great customer service
• AB

  A B-J

  Feb 6, 2026
  1.0
  Really disappointing experience. I don’t buy makeup often and when I do I go to Ulta. I stopped in for a red lip because Sephora was on my route today. No one greeted me. I walked around until I found someone. An employee with a full face of make-up, a lovely pixie type hair do, and a small black crossbody purse. She was not with anyone when I approached her at the front of the store. I told her what I wanted and she proceeded to walk me over to another area. On the way, she saw who I have to assume is a regular or repeat customer. They greeted each other very excitedly. She then rushed me over to the two areas where I could find red lip color. She opened one of them and gave me an applicator to try it on. And then she walked away. That’s it. She didn’t say anything more. No “I’ll be back to check on you” - nothing. And she never returned. After a few minutes, I left without buying anything. On my way out I saw her again. With her repeat customer. Needless to say, I will not return.
• JM

  Jay Mercier

  Jan 26, 2026
  2.0
  The two employees standing at the front of the store didn’t greet me, just stood there looking slow and continued their convo. And one sales associate with a low fade haircut was following me and she was also rushing for me to leave. I love my products tho :)
• TM

  Taylin Mornelle

  Nov 28, 2025
  1.0
  This store always leaves me with an eerie feeling. I’m not sure what kind of culture the management is creating, but a lot of the staff seem miserable and unfriendly. One of the products was defective and actually injured me, and when I explained what happened, several employees just stood around giving side-eye. No one offered to help or even apologize. This is the third time I’ve left this store feeling uncomfortable. Something is definitely off with the environment here.
• VK

  Vesselina Kotzeva

  Nov 22, 2025
  5.0
  I called this store location to see if they had any walk-ins available for professional makeup application on a Sunday and Tori, the beauty advisor, called me back to inquire about the type of service I was seeking - she was flexible enough to offer me a time slot on very short notice - she did an amazing job with the makeup, with a quick turn-around time. She was highly professional and courteous throughout the service, and had great customer service/engagement - I definitely recommend Tori and the service at this location, skilled staff and services rendered at a fair and reasonable price - I would certainly rebook with Tori in the future! 10/10!

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