Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Richmond Hill, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 60 Exchange St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond Hill, GA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
327 reviews
5 stars
217
4 stars
50
3 stars
13
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service from stylists like Anna, Denise, and Elizabeth, while some reported poor experiences with specific stylists.
Haircut Satisfaction
Feedback on haircuts was mixed; while many left satisfied with their cuts, several customers expressed disappointment with the results, citing issues like uneven cuts and miscommunication.
Wait Times
Customers frequently mentioned long wait times, especially without online check-in, although some reported quick service when using the app.
Atmosphere
The salon was described as clean and welcoming, with a positive atmosphere that many customers appreciated.
- AAAaron Van AllenJan 2, 20265.0Denise is great. Knew just what I needed despite me somehow signing in with the wrong account. Good advice and friendly service for me to get in and out with a solid cut.
- SRsteve riffeDec 27, 20255.0I've been getting my haircut here for the last 3 years, since moving to Richmond Hill and I've always gotten great service. The people here are very professional and very friendly.
- JCjoe cirilloDec 20, 20251.0worst haircut I ever got!!! It took her all of 3min to do a crappy job. I need a haircut again and it wont be here!
- JCJoe CirilloDec 16, 20251.0Worst haircut i ever had. It took her all of 3min to cut. Horrible. She was the only one in the shop.
- DCDenise CrumDec 8, 20255.0Spontaneously I realized I needed a haircut today. So I decided to try Great Clips. Happy I did. Anna did a wonderful job! I will continue to go to Great Clips 👍🏻
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Richmond Hill Exchange offer?
Great Clips Richmond Hill Exchange offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. They also provide shampoo, blow-dry, hairstyling including updos, and select salons offer perms.
Do I need to make an appointment to get a haircut at Great Clips Richmond Hill?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save time by adding your name to the waitlist before arriving.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add yourself to the salon waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts that notify you when your wait time is about 15 minutes. It helps reduce time spent waiting at the salon.
When is Online Check-In available at Great Clips Richmond Hill Exchange?
Online Check-In becomes available five minutes after the salon opens and is accepted up until 30 minutes before the salon closes, or while the estimated wait time fits before closing.
Can I request a specific stylist when I use Online Check-In?
No, stylist requests are not available through Online Check-In for safety reasons. However, you can request a stylist upon arrival when you check in at the salon, though it may increase your wait time.
What payment methods are accepted at Great Clips Richmond Hill?
Great Clips Richmond Hill accepts Mastercard and Visa credit cards, and also allows payment by debit card. They do not require cash only.
What are the hours of operation for Great Clips Richmond Hill Exchange?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Great Clips Richmond Hill Exchange located?
It is located at 60 Exchange St, Ste A5, Richmond Hill, GA 31324, inside Richmond Hill Exchange.
What nearby dining options are available close to Great Clips Richmond Hill Exchange?
Nearby dining options include Subway, Pizza Hut, Jalapenos Richmond Hill (a Mexican restaurant), Great Ogeechee Seafood, and Zaxby's, making it convenient for customers to grab a meal before or after their haircut.
Are there any fitness or wellness centers near Great Clips Richmond Hill?
Yes, HOTWORX gym and Reflection Spa and Brow Art are nearby, providing options for fitness and beauty treatments to complement your salon visit.
How can nearby medical services benefit customers visiting Great Clips Richmond Hill?
Several urgent care centers and medical specialists, including ExperCARE Urgent Care and The Urgent Care Center of Richmond Hill, are near the salon. Customers can conveniently access healthcare services in the area during their visit.