SEPHORA

3.9
49 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

  • DebitAvailable

Location

SEPHORA
5080 RIVERSIDE DR, MACON, GA
31210, United States

Hours

Reviews

3.9
49 reviews
5 stars
32
4 stars
4
3 stars
1
2 stars
1
1 star
11
  • AC
    Adrian Clark
    5 days ago
    1.0
    I really wanted to love this Sephora and give it another chance, but this is now my second visit in two weeks and the customer service is still disappointing. There are plenty of employees standing around, but actually getting help feels impossible. I walked in ready to spend money and still struggled to get a single person to acknowledge me. What makes it even worse is that Ulta just a few suites down is the complete opposite. They greet you, ask what you need, and actually make you feel welcome. Sephora is supposed to be a premium experience, but right now the service here does not match the brand. I hope this location steps it up because it should not feel like I am inconveniencing anyone just by asking for assistance.
  • MT
    Morgan Taylor
    Oct 20, 2025
    1.0
    Even management doesn’t offer to correct mistakes of their staff… The customer must make extra trips to a physical retail store and/ or call corporate to fix the issue that basic store staff neglected to complete as part of their basic job. Very disappointing with Sephora as I’m a long time Ulta fan and just starting to try out this company- will not be returning to any Sephora due to the lack of care and professionalism their staff and management is trained to deliver.
  • CJ
    CK Jones
    Sep 5, 2025
    1.0
    I visited the Sephora in Macon and experienced some of the most troubling customer service I’ve ever encountered. The associates were not only uninviting—they made no effort to greet or acknowledge customers. It was as though they were deliberately avoiding interaction, even going so far as to distance themselves as if fearful of being approached for assistance. For a brand built on customer care and engagement, this level of indifference and avoidance is deeply disturbing. It left me feeling unwelcome, ignored, and questioning whether providing basic service to customers is even a priority at this location.
  • EL
    Elizabeth Landeros
    Sep 5, 2025
    5.0
    char was so sweet , we were making small talk , didn’t feel rushed at all , ofc I’m coming back
  • WG
    Wanda Guillaume
    Aug 4, 2025
    5.0
    The beautiful young ladies in the store were helpful, engaging and friendly. The customer service was on point. I got exactly what I was looking for.

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in Macon, GA?

Sephora is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does Sephora offer pickup and delivery services?

Yes, Sephora offers in-store pickup, curbside pickup, and same-day delivery services.