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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!
I really wanted to love this Sephora and give it another chance, but this is now my second visit in two weeks and the customer service is still disappointing. There are plenty of employees standing around, but actually getting help feels impossible. I walked in ready to spend money and still struggled to get a single person to acknowledge me.
What makes it even worse is that Ulta just a few suites down is the complete opposite. They greet you, ask what you need, and actually make you feel welcome.
Sephora is supposed to be a premium experience, but right now the service here does not match the brand. I hope this location steps it up because it should not feel like I am inconveniencing anyone just by asking for assistance.
MT
Morgan Taylor
Oct 20, 2025
1.0
Even management doesn’t offer to correct mistakes of their staff… The customer must make extra trips to a physical retail store and/ or call corporate to fix the issue that basic store staff neglected to complete as part of their basic job. Very disappointing with Sephora as I’m a long time Ulta fan and just starting to try out this company- will not be returning to any Sephora due to the lack of care and professionalism their staff and management is trained to deliver.
CJ
CK Jones
Sep 5, 2025
1.0
I visited the Sephora in Macon and experienced some of the most troubling customer service I’ve ever encountered. The associates were not only uninviting—they made no effort to greet or acknowledge customers. It was as though they were deliberately avoiding interaction, even going so far as to distance themselves as if fearful of being approached for assistance.
For a brand built on customer care and engagement, this level of indifference and avoidance is deeply disturbing. It left me feeling unwelcome, ignored, and questioning whether providing basic service to customers is even a priority at this location.
EL
Elizabeth Landeros
Sep 5, 2025
5.0
char was so sweet , we were making small talk , didn’t feel rushed at all , ofc I’m coming back
WG
Wanda Guillaume
Aug 4, 2025
5.0
The beautiful young ladies in the store were helpful, engaging and friendly. The customer service was on point. I got exactly what I was looking for.
Pickup hours are Tuesday through Thursday from 12:00 PM to 5:00 PM, Friday and Saturday from 11:00 AM to 5:00 PM, Sunday from 1:00 PM to 4:00 PM, and it is closed for pickup on Mondays.
Where is Sephora located in Macon?
Sephora is located at 5080 Riverside Dr, STE 224, Macon, GA 31210, USA.
Which popular beauty brands can I find at Sephora Macon?
You can find popular brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, and many more at Sephora.
Is Sephora in Macon welcoming to the LGBTQ community?
Yes, Sephora proudly welcomes the LGBTQ community.
What languages are supported at Sephora Macon?
Sephora supports English, Spanish, French, Chinese, Japanese, and Korean languages.
What are some nearby stores or attractions I can visit along with Sephora?
Nearby, you can visit clothing stores like Charlotte Russe and H&M, jewelry stores such as MS Jewelry and Pandora, and the Riverside Mall shopping center where you can enjoy shopping and entertainment.
How can I use nearby establishments to enhance my shopping trip to Sephora?
You can combine your visit to Sephora with trips to nearby retailers like Lane Bryant for apparel, Sunglass Hut for fashion eyewear, and Riverside Crossing for additional shopping and dining options, making for a full day of retail and leisure.
Are there public transit or central locations near Sephora to help customers find the store?
Sephora is located in a busy retail area near Riverside Mall and Riverside Crossing, making it easy to access and find, especially if you are visiting nearby popular stores and shopping centers in Macon.