Brand Certified
Great Clips
4.2(262 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
2866 Chapel Hill Rd, Douglasville, GA
30135, United States
Certified by Great Clips • Feb 22, 2026
(770) 577-0261
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/ga/douglasville/2866-chapel-hill-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Douglasville, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2866 Chapel Hill Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Douglasville, GA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.2
262 reviews
5 stars
178
4 stars
31
3 stars
15
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
Customers reported a mix of experiences with haircuts, with some praising specific stylists for excellent results while others expressed dissatisfaction with the quality of cuts received.
Customer Service
Feedback highlighted both positive and negative experiences with customer service, with some customers appreciating friendly staff while others reported rudeness and unprofessional behavior.
Wait Times
Several reviews mentioned issues with wait times, particularly with the online check-in system, leading to frustration among customers.
Stylist Experience
There were comments about the varying levels of experience among stylists, with some customers recommending specific stylists while others had negative experiences with less experienced staff.
- JLjennifer lambFeb 14, 20262.0I went to the great Clips in the Chapel Hill pavilion . I go there to have my hair washed once a week . I checked in online and when it was time for me to get my hair done I asked if I could use the bathroom to pee when I came out they had given my appointment to somebody else. I literally was in the bathroom for 1 minute. I don't know the lady's name who was so rude to me and told me that she couldn't wait long enough for me to use the restroom but she was black and had a 28 piece cheap wig on her head. Tip her the same amount of the service. This is absolutely unbelievable . If she would have told me that she was going to give my appointment to somebody else I would have skip the bathroom since I was only getting my hair washed. This lady does nothing but want money and does not care how she treats her clients.
- SHSteve HugginsFeb 13, 20265.0Best haircut in a while. Miss Millie is the best
- WPWalter PuyolFeb 6, 20265.0Jada is an amazing professional! The store was clean and organized . I didn’t have to wait for a long time . I loved my experience here like always !
- JCJulia CaseyFeb 3, 20261.0DO NOT GO HERE!! Short summary... My son has been going to great clips for over 8 years for haircuts and I had my mom mistakenly take him to the Chapel Hill location. The stylist (older lady with Grey/blonde) hair did not listen to the instructions of "just a trim with scissors" , my son's hair was 7 inches long, and now it is 2 1/2 inches long. After it was explained to her to just use scissors, she asked my son if she could use clippers after my mom left the area and he said "Whatever works best" because, he doesnt know how to do hair, And doesnt realize what exactly clippers are for. I went there that night to explain to the hair stylist why i was upset for my son, she made excuses that we didnt communicate what he wanted ,,,but then i asked her about how she was told to only use scissors and she asked my son about the clippers and her response was, " do you just want a refund or what?? NO APOLOGY. So I called the manager Stephanie to explain what happened and voice my sadness for my son and I was NOT apologized to from her either, however she proceeded to tell me she didn't know what to do and couldn't put his hair back on him,??? Which was very professional of her. Just go to another location if you want the stylist to do what you asked for. That stylist needs hearing aids obviously and the manager needs some managerial training.
- RSRichard SJan 20, 20265.0First at this GreatClips. Dawn did a great job. My haircut was nice and even all around. Will visit again.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Douglasville Pavillions offer?
Great Clips Douglasville Pavillions provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampooing, blow drying, styling, and some salons offer perms.
How can I save time when visiting Great Clips Douglasville?
You can use the Online Check-In feature via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts to know when to head to the salon, saving you time waiting in-store.
Is an appointment required to get a haircut at Great Clips Douglasville?
No appointment is necessary. Great Clips operates on a walk-in basis, but Online Check-In is available to reduce your wait time.
What are the operating hours of Great Clips located at 2866 Chapel Hill Rd, Douglasville?
The salon is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Douglasville accept credit cards and are they wheelchair accessible?
Yes, the salon accepts major credit cards including Mastercard and Visa, and it has a wheelchair accessible entrance.
Can I request a specific stylist when I check in online?
No, you cannot request a specific stylist through Online Check-In for privacy and safety reasons. However, you can request a stylist in person when you arrive, but this may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips Douglasville?
Nearby you can find J Adore Nails for nail care, Sally Beauty for beauty products, Crumbl Cookies for desserts, and Panera Bread for coffee and snacks, making it easy to combine errands or enjoy treats around your salon visit.
Are there nearby retail stores near Great Clips Douglasville for shopping?
Yes, Douglasville Pavilion shopping center nearby includes stores like Ross Dress for Less, Marshalls, Dollar Tree, and Big Lots, providing a wide range of shopping options right by the salon.
What fitness or wellness options are near Great Clips Douglasville?
HOTWORX, a yoga and Pilates studio and gym, is located nearby, allowing you to fit in a workout session before or after your haircut appointment.
Does Great Clips Douglasville offer hair coloring services?
No, Great Clips salons, including this location, do not provide hair coloring services.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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