Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Douglasville, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4815 Ridge Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Douglasville, GA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
265 reviews
5 stars
181
4 stars
42
3 stars
12
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with haircuts, with some praising the quality and others expressing dissatisfaction with the results.
Staff Friendliness
Many reviews highlighted the friendly and professional demeanor of the staff, contributing positively to the overall experience.
Online Check-In
The online check-in system received positive feedback for its convenience, allowing customers to minimize wait times.
Inconsistent Experiences
Several customers noted inconsistencies in service quality, with some stylists performing well while others did not meet expectations.
Customer Complaints
There were complaints regarding customer service issues, particularly related to misunderstandings and unprofessional behavior from some staff members.
- JSJeremy SprayberryNov 23, 20251.0You will either get the best haircut you've ever seen, or you'll be wearing a hat for the next couple of weeks. There is no in-between.
- JHJeff HNov 14, 20255.0I moved to Villa Rica about 18 months ago and tried the Great Clips in the old Publix shopping center. The two ladies that worked there weren't very friendly. Found this place one day when I went to Kroger. I've been there several times and the ladies are nice, professional, and do a great job cutting my hair. It's my go-to place, now.
- MLMike LillardSep 28, 20251.0I went on sunday September 28th to get my hair cut and the sign said closes at 5 pm I was there at 433 and the door was locked and they were not taking any more customers I think that is wrong considering I was there 27 minutes before they closed very disappointed I’ve been coming to that same location for 7 years and like I said I was very disappointed in that they were closed before closing time I might find some where else to get my hair cut rant over
- JBJohn BeckSep 19, 20251.0If you quote a 15 Minute wait times and I have time to drive there, eat lunch and come back and still be #2 on the list, you need a new wait times calculator.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Ridge Crossing offer?
Great Clips Ridge Crossing offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, styling, and some salons offer perms.
Do I need an appointment to get a haircut at Great Clips Ridge Crossing?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait time.
How does Online Check-In work at Great Clips?
Online Check-In lets you get on the waitlist remotely, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, helping you avoid waiting inside the salon.
What are the operating hours for Great Clips at 4815 Ridge Rd?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Can I request a specific stylist when I use Online Check-In?
No, Online Check-In does not allow requesting specific stylists. However, you can request a stylist upon arrival, though this may increase your wait time.
What payment options are accepted at Great Clips Ridge Crossing?
Great Clips Ridge Crossing accepts major credit cards, including Mastercard and Visa.
Does Great Clips sell haircare products at this location?
Yes, Great Clips offers exclusive haircare products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with commercial brands such as American Crew® and Paul Mitchell®.
Are there any nearby places I can visit before or after my haircut at Great Clips?
Yes, nearby you can visit Starbucks for coffee, USA Nails for nail services, or Kroger for grocery shopping. These locations offer convenient spots to enjoy or shop around your haircut appointment.
How can I easily find or navigate to Great Clips Ridge Crossing using public transit or local landmarks?
Great Clips is located in Ridge Crossing at 4815 Ridge Rd, Douglasville, GA, close to landmarks like Tim Lee - State Farm Insurance Agent and Tropical Illusion Tan. These nearby businesses can help you identify the location when navigating the area.
Are there any fitness or recreational facilities near Great Clips for customers who want to combine errands with a workout?
US Fit Camp, a gym and fitness instruction center, is nearby Great Clips. Customers can easily visit for a workout before or after their hair appointment.