SEPHORA

Reviews

• NG

  Nikki Green

  Apr 4, 2026
  5.0
  Anisa - omg she’s awesome. She took her time helping me find what was right for me! She’s great. The whole store is great! ♥️
• SC

  Suzanne Clark

  Mar 27, 2026
  1.0
  It is 10:30 Friday morning and the doors are locked. Store hours must not be correct on-line or on the front door.
• AL

  Andrea Llerena

  Mar 8, 2026
  5.0
  Kayla you are awesome! Very nice to guide me in my shopping today. I can’t wait to comeback
• IF

  Isabella fisher

  Mar 3, 2026
  1.0
  My past experiences here have been good however I went here yesterday and I was looking for a product for 20 minutes and no one talk to me which is extremely strange for a Sephora because usually they are so friendly there and they are always asking if I needed any help and it’s just a great experience, but I was really ticked off when I went in today because I had gotten a designer foundation for $60 a full-size product and it had been pilling up. I bought it on January 14th. Its currently march 3rd. I thought it might be user error but this morning I checked on the bottom of the item and it said that it expires next month. It is a full-size product that would last me usually a year and it’s ridiculous that they would keep it on the floor when it is nearly about to expire because at the time that I bought it, it would’ve only had 2 to 3 good months left in it before it expires so I brought it to the store and I was like could I exchange it since it’s already not working well and you guys sold it to me when it was about to expire they said that they couldn’t because I bought it More than 30 days ago, I’d understand it for a regular return, but it’s ridiculous since they sold it to me like this.
• HW

  Holly White

  Jan 27, 2026
  3.0
  Decent selection, but the staff clearly is not interested in helping, especially if you're within 30 minutes of closing. When it happened during my last visit (in the middle of the day, by the way) I thought it must be an anomaly. I asked someone for help with creating a sample of a foundation, and when she refused to do so, I let her know I couldn't make a purchase because I didn't want to invest in the wrong color. They lost a sale that day, but I wrote it off as a bad day. Tonight I arrived at 6:30, 30 minutes prior to closing. I crossed paths with 4 different employees, none of whom greeted me, much less offered help. Instead they were chatting amongst themselves while I shade matched myself. While out of my way, and having a smaller selection, I think I will go to Sephora at Kohls if I want any level of service.

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