Great Clips

3.2
286 reviews

About

Hair SalonBeauty Salon
Great Clips in Cumming, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1595 Peachtree Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cumming, GA!

Details

  • Requires appointmentNot available

Location

Great Clips
1595 Peachtree Pkwy, Cumming, GA
30041, United States

Hours

Reviews

3.2
286 reviews
5 stars
125
4 stars
31
3 stars
7
2 stars
8
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling dismissed and mistreated.

Haircut Quality

A significant number of customers reported poor haircut results, with many expressing dissatisfaction with the stylists' skills and attention to detail.

Child-Friendly

Several reviews indicated that the salon is not suitable for children, with complaints about staff handling kids roughly and creating a negative experience.

Staff Consistency

Customers noted frequent staff changes and a lack of professionalism among the team, leading to inconsistent service quality.

Positive Experiences

Despite the negative feedback, some customers praised specific stylists for their skills and customer service, indicating that there are exceptions to the overall poor reviews.
  • RC
    Robb Campbell
    3 days ago
    4.0
    Walked right in. Very fast and great price.
  • SG
    Saurabh Goel
    Nov 14, 2025
    1.0
    Screwed up the bang. Noticed after reaching home.
  • SB
    Soumyo Surya B
    Oct 30, 2025
    1.0
    Unprofessional people running this place who had an apparent good behavior but if they do wrong cut like happened with me ,you cannot complaint ,then their mask would fell off and their actual reality will come out. The place may be owned by someone who just think of making money somehow.... don't be fool by reviews, I doubt their daily customers have any idea of other place or may be open hearted to distribute high rating without knowing other people may be impacted by their wrong ratings. I will not recommend and will not be back here ......
  • HL
    Han L.
    Oct 28, 2025
    1.0
    I just had the weirdest, most unprofessional experience at this Great Clips location that I'm still in disbelief while writing this review. First off, we ran into an elderly neighbor who was getting her hair washed; while they were serving her, the owner/supervisor charged toward us demanding me pay for her. Apparently she assumed we were related, but even if that were the case, what kind of haircut place demands their customers to pay in advance?! The supervisor and the other worker had some disagreement and the whole time the former was yelling "Stop! Stop!" at the worker. After that, although my son and I were the next in line, the supervisor stood in front of her computer for about ten minutes without a word, nothing like, "give me a few minutes, I'll be with you after..." When I inquired about the wait time, she stared into my eye, "I will be with you right now!" Subsequently she did go on to cut my son's hair and in all fairness it was not bad for a $18 basic children's haircut. I did leave her with a $5 tip for the haircut itself, but the yelling, the wait, the staring, the asking to pay beforehand... it was a traumatic, abusive experience. Please avoid this place at all cost for the benefit of your mental health.
  • DD
    Devin Day
    Oct 13, 2025
    1.0
    They are going to cut your hair however they decide not the length or cut that you requested. We even brought in a reference photo to communicate the length.(nothing complicated...just a reference for length) Stylist acknowledged the reference photo (I showed her twice because the first time she glanced at it so quickly and dismissively that she couldn't have actually processed what we wanted) and then went on to cut my son's hair however she deemed fit. Not sure if it's a stylist education issue (she only knows how to cut hair one way) or that they just don't care. I believe it's the latter. My son was beyond angry when we left, he couldn't even make eye contact with the stylist while I was paying. I put in a call to corporate. After taking the time to read other reviews, this seems to be a repeat problem. Won't return.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.