Coasta Tanning Resort

Reviews

• BH

  Brook Hurlebaus

  2 days ago
  5.0
  Geneva is amazing!! I am a returning member of Costa and was in need of a new lotion and what bed to start with she helped me with everything, sweet and knowledgeable. I have tanned here since I moved to Cumming, they have the best staff and tanning beds. I would highly recommend Costa for all of your tanning needs.
• AW

  Adison Ward

  Nov 12, 2025
  5.0
  Love this place! 10/10 customer service!!!
• AS

  Ashley Suddeth

  Sep 28, 2025
  5.0
  I can't say enough good things about this place! The beds are Amazing, the Staff are So Fun, Pleasant & Knowledgeable & the prices are Unbeatable! Bless their hearts for All they had to go through, All the Hard Work they put in for their customers to be able to get the place up & running again! Thank Goodness nobody was hurt due to the fire next door which was no fault of their own. This establishment was victim to an Accident that they had No Control over. I'm sure we all know how insurance claims & contractor work can be Very Time Consuming. My pale self is Beyond Happy they are opened again! I am Appreciative of the Professionalism & knew they would take care of their customers! Thank You Coasta Tan! So Many of us Absolutely Love this place!!!
• RA

  Ruth Allen

  Sep 15, 2025
  5.0
  This salon is the best I have been to. Every time you walk in you are met with smiling faces and amazing energy. They will walk you through everything if you have any questions. There was a situation with a fire next door which was unexpected. The staff has handled it amazingly and has kept us updated. I would absolutely recommend coming here!!
• HH

  Hansi Holloway

  Sep 2, 2025
  1.0
  As a client of Coasta Tanning Resort in Cumming, GA, I am extremely frustrated with the way this situation has been handled. The salon has been closed for over a month due to water damage from a neighboring fire, with no tanning services being available, no working phones, and no clear timeline for reopening. Despite this, the business has continued to withdraw the full membership fee from my account each month as though services were still being provided. I reached out to the salon manager on two separate occasions. My first email received no response. After my second attempt, I finally received a reply indicating that refunds would not be offered, and only account credits would be applied once the salon reopens. I never received the initial response she claims to have sent. While I understand unforeseen circumstances can happen, it is unacceptable and, in my opinion, unethical to continue charging customers for services that are not being rendered. Businesses typically have the option to carry insurance that covers loss of income in these situations, and it should not be the responsibility of paying clients to bear that financial burden. For these reasons, I will be cancelling my membership. I am very disappointed in how this has been managed, and I strongly urge the company to reconsider its policies. Customers deserve fairness, transparency, and respect—not to be billed for services they cannot use.

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