Business Details
About
Hair SalonBeauty Salon
Great Clips in Cleveland, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 120 Donald E Thurmond Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cleveland, GA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
206 reviews
5 stars
120
4 stars
21
3 stars
10
2 stars
16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised specific stylists like Sheri, Haley, and Laura for their friendly demeanor and excellent haircutting skills, while some reported negative experiences with rudeness and lack of attention from other staff.
Haircut Quality
Feedback on haircut quality was mixed; while several customers were very satisfied with their cuts, others reported significant dissatisfaction, including uneven cuts and styles not matching requests.
Customer Service
The overall customer service experience varied, with some customers highlighting friendly interactions and quick service, while others noted issues with wait times and staff attitudes.
Cleanliness and Environment
The salon was generally described as clean and welcoming, contributing positively to the customer experience.
Appointment Issues
Several customers experienced problems with appointment scheduling and wait times, including being turned away or facing longer waits than expected.
- JWJohn Winblood6 days ago5.0Decent cut, fast, nice lady.
- LELAMAR ELRODOct 1, 20255.0I go there regularly to get a haircut. I always enjoy the staff and very satisfied with the job they do
- CPChris PulleyAug 14, 20255.0The lady who cut my hair was very nice and cat hair very well
- JSJeff StaplesAug 7, 20255.0Sheri greeted me with a smile and we had a pleasant conversation while she cut my hair to perfection!!!! Sheri you absolutely rock!!!!
- JEJayme efflerAug 1, 20255.0I took my 13 year old Downs daughter to get her haircut yesterday at Great clips in Cleveland and am so very pleased with her haircut. Sheri did an amazing job on her "modified" stacked Bob and it's perfect! She is SO stubborn and refuses to keep the Cape on, hold still, not cross her legs, stop tucking her hair behind her ears ect haircuts are challenging to say the least. It was the evening before the first day of school and despite the girls being slammed all day with appointments up until closing she cut her hair EXACTLY the way I wanted it and modified the traditional style the way that I asked. Thank you so much Sheri! You'll be cutting her hair from now on.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips in Cleveland Crossings offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang trims, beard trims, shampooing, blow drying, and styling, including updos. Some salons also offer perm services.
How can I save time when visiting Great Clips at 120 Donald E Thurmond Pkwy?
You can use Online Check-In through the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
Do I need to make an appointment at Great Clips Cleveland Crossings?
No appointment is necessary. Great Clips is a walk-in salon, but Online Check-In is available to save time by adding your name to the waitlist before you arrive.
What are the salon's opening hours?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 17:00 (5:00 PM).
Is Great Clips Cleveland Crossings wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance for customer convenience.
Does Great Clips Cleveland Crossings sell haircare products?
Yes, they offer branded haircare products including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, GRIT @ Great Clips™, as well as other popular brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment methods are accepted at Great Clips?
Great Clips accepts major credit cards including MasterCard and Visa. Debit cards are also accepted, but cash is not required.
Which nearby places can I visit before or after my haircut at Great Clips?
Nearby places include Zips Car Wash for auto detailing, T Nails Spa for additional beauty treatments, and Sally Beauty for haircare products. You might also enjoy dining at SUBWAY or shopping at Walmart Cleveland.
Are there convenient places to get other services near Great Clips Cleveland Crossings?
Yes, nearby you will find Walmart Pharmacy for prescriptions, Minute Key for locksmith services, and Cricket Wireless Authorized Retailer for mobile phone needs, making it easy to combine errands.
How can nearby retail stores like Factory Connection and Hibbett Sports complement my visit to Great Clips?
After getting a haircut at Great Clips, you can shop for fashion at Factory Connection or sporting goods at Hibbett Sports, both conveniently located nearby, enhancing your overall visit experience.