Business Details
About
Hair SalonBeauty Salon
Great Clips in Austell, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1757 E West Connector offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austell, GA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
289 reviews
5 stars
183
4 stars
43
3 stars
11
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some stylists are praised for their friendliness and professionalism, others are reported as rude and unwelcoming.
Haircuts Quality
The quality of haircuts varies significantly; many customers express satisfaction with their cuts, especially from specific stylists like Kim and Nikki, while others report poor experiences and dissatisfaction with the results.
Wait Times
Customers appreciate the ability to check in online and report minimal wait times, contributing to a generally positive experience.
Kid-Friendly
While some customers have had positive experiences with children's haircuts, others report that certain stylists are not kid-friendly, leading to negative experiences.
Cleanliness and Environment
The salon is often described as clean and well-maintained, contributing to a pleasant atmosphere for customers.
- LFLuanne FrantzOct 22, 20251.0I go to the great clips in Smyrna typically, where the staff is incredibly kind and do a great job. I was near the Mableton location and decided to pop in. WHAT a difference. I was not even greeted . The woman just stared at me as if I was ruining her day for being there. I left immediately. I refuse to pay for poor customer service.
- RRRafael RosadoOct 17, 20255.0I have taken my grandsons and two occasions to get haircuts. And both times they did an excellent cuts for a 3 and 5 year old. I know that they can be a handful but they acted like old pros. My daughter can be a hard to please as a mom and my wife can follow the same expectations. The barber or stylist take your pick was patient and professional. Thank you
- NHNathan HolcombOct 6, 20255.0I love coming to this location, Nikki is such a sweetheart. I never have an issue here. She is the only person in this area I have cut my hair. Thank you Nikki
- ATAmenitra TurnerOct 4, 20255.0Wanted to completely start over and got my hair cut into a bob. Ms Nikki did AMAZING I absolutely love it will keep coming back for my regular trims.
- JWJon WebberAug 29, 20255.0Great attention to detail. Old school understanding of how to make all look balanced and lined up.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips at 1757 E West Connector offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drys, styling, and select salons provide perms.
How can I save time when visiting Great Clips with Online Check-In?
You can add yourself to the waitlist using Online Check-In, see estimated wait times, and sign up for ReadyNext text alerts to be notified when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary as Great Clips is a walk-in salon. However, Online Check-In is available to save your place in line.
What are the operating hours of Great Clips in Austell, GA?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Are Great Clips salons open on major holidays?
Great Clips salons are closed on Thanksgiving Day and Christmas Day. Hours vary for other holidays; please check with the salon before your visit.
Does Great Clips sell haircare products at this location?
Yes, this salon offers exclusively branded haircare lines and other commercial brands for men, women, and kids.
Can I request a specific stylist when using Online Check-In at Great Clips?
No, stylist requests are not available through Online Check-In to protect their schedules, but you may request a stylist in person when you arrive, which might increase wait time.
What nearby places can I visit before or after my haircut at Great Clips in Austell?
Nearby you can visit Bath & Body Works for candles and gifts, Pro Nails for nail care, and Five Guys for a meal, providing a variety of shopping and dining experiences around your appointment.
Are there optical and health services close to Great Clips at 1757 E West Connector?
Yes, Pearle Vision and Stanton Optical offer eyewear and optometrist services nearby, and Aspen Dental provides dental care in the vicinity, convenient for combining errands with your salon visit.
How can nearby retail stores like T.J. Maxx and OfficeMax benefit a customer visiting Great Clips?
Customers can combine their salon visit with shopping at T.J. Maxx for clothing or OfficeMax for office supplies, making it a convenient trip for personal grooming and shopping needs.