Rowan Lenox Square

5.0
339 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Lenox Square
3393 Peachtree Road Northeast, Atlanta, GA
30326, United States

Hours

Reviews

5.0
339 reviews
5 stars
336
4 stars
0
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Nurse Candis and Nurse Brittani, for their professionalism, kindness, and ability to make the piercing experience comfortable.

Customer Experience

Many reviews highlighted the welcoming atmosphere and the staff's attentiveness, making customers feel safe and at ease during their piercings.

Cleanliness

The facility was frequently noted for its cleanliness and hygienic practices, contributing to a positive overall impression.

Service Speed

Customers appreciated the quick and efficient service, often mentioning that the process was smooth and stress-free.

Mixed Experiences

While most feedback was positive, there was one report of a negative interaction with a staff member, indicating inconsistency in customer service.
  • JH
    Jasmine Hopson
    2 days ago
    1.0
    If I could give 0 stars I would. Just came back from getting my Niece ears pierced and when I say the workers were NASTY, they were so rude. They clearly didn’t want to do their job and were extremely argumentative when asking basic questions regarding the piercing. My niece was timid but excited so we went through with it against my better judgement, the cashier Egypt had so much disdain even though all her job seemed to require was pointing and tapping and that apparently was more than she could muster let alone a cheerful approachable attitude. The nurse I don’t know her name because she never said it I think it stared with a D judging by her necklace. She was so combative anytime I asked questions and unnecessarily curt. There was another nurse that walked in and was so cheerful it was like night and day and I made a comment toward it trying to ease the tension but it seemed like they were making it a point to be disgruntle which is unfortunate because their predominantly working with parents and more than likely anxious kids. Pick a different location because this one isn’t worth the bad attitude and overpriced cost, nearly $300 for basic ear piercing and shitty customer service.
  • NC
    Nisheena Clemons
    Jan 5, 2026
    5.0
    I wish I had remembered the name of the nurse who assisted me; she was incredibly kind and gentle. She handled the challenging task of changing out my daughter’s jewelry, which was difficult because she had received inexpensive earrings from another retailer. If you’re looking for quality care and exceptional customer service, Rowan is the place to go. Their location is on the top floor of the mall.
  • RR
    Regina
    Dec 27, 2025
    5.0
    We loved our experience with Nurse Candis! From the moment we walked in, everyone was so helpful and walked us through every step. I recommend it 100%! Candis made us feel safe and comfortable during our piercing experience, and she gave us all the instructions for how to care for our piercings. We’ll definitely come back for future piercings.
  • BB
    Brittany
    Dec 27, 2025
    5.0
    Highly recommend!!! Frienly, professional, clean, & fun environment. Camille, at the front desk, was so sweet and welcoming from the second we walked in til we left. She helped us decide on a piercing method & pick out earrings. Candis was great!! She was so patient & kind with our daughter during the entire piercing process. We are so glad our daughter had such a good experience for her 1st piercing. Thank you!! 🙏💕
  • ML
    Macy Lee
    Dec 27, 2025
    5.0
    Had a wonderful experience at Rowan w/ Brittani! Honestly, I was pretty nervous about getting two piercings (mid helix, third lobe, both by needle). Brittani ensured my safety and comfort, and showed me all the options before piercing. She also walked through all the after care instructions! Will definitely be back as long as Brittani is my nurse/piercer!

Frequently Asked Questions About Rowan Lenox Square

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.