Staff Expertise
Customers consistently praised the knowledge and professionalism of the staff, particularly mentioning specific estheticians and injectors like Emily, Anna, and Mo for their thoroughness and skill.
Customer Service
While many reviews highlighted friendly and attentive service, there were notable complaints about poor communication and scheduling issues, particularly with the front desk staff.
Treatment Results
Overall, clients reported positive results from various treatments, including facials and injectables, with many expressing satisfaction with their skin improvements.
Membership Value
Several customers appreciated the membership program for its affordability and benefits, indicating it was a worthwhile investment for ongoing skincare.