Business Details
About
Hair SalonBeauty Salon
Great Clips in Alpharetta, GA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12850 Highway 9 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Alpharetta, GA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.2
342 reviews
5 stars
129
4 stars
57
3 stars
20
2 stars
18
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor haircut quality and unprofessional service, with several stating that stylists rushed through haircuts and did not follow instructions.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including demanding tips and displaying a lack of empathy towards customers.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing issues such as long wait times, poor communication, and feeling disrespected.
Positive Stylists
A few stylists received praise for their skills and customer service, indicating that there are some positive experiences amidst the negative feedback.
Tipping Policy
Customers frequently mentioned discomfort with the tipping policy, feeling pressured to tip despite dissatisfaction with the service.
- JNJeff Van NestNov 7, 20255.0This place is amazing. Service was great. Good prices.
- ACArush ChakilamOct 26, 20251.0I came 10 whole minutes before closing and they said they were closed. Earlier the same day, they messed up my haircut. Don’t go here, find another one in the area.
- ZAZuma AnOct 23, 20251.0Never recommended unprofessional
- CGChandra GAug 19, 20255.0I had a very good experience here.
- ASAnandan sAug 13, 20255.0I visited this location yesterday and Tiffany was my hairstylist. Tiffany I really appreciate how you always listen to what I’m asking for and somehow make it look even better than I imagined. You’re not just cutting hair — you’re paying attention to every little detail, and it shows. I always leave feeling confident and taken care of. Thank you for sharing your talent with me!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are available at Great Clips Winward Commons?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampoo, blow dry, hair styling like updos, and in select salons, perms.
How can I save time when visiting Great Clips Alpharetta?
You can use Online Check-In via their app or website to add yourself to the waitlist and receive ReadyNext text alerts, so you spend less time waiting at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary; Great Clips is a walk-in salon. You can walk in anytime during business hours or use Online Check-In to reserve your spot on the waitlist.
What payment options are accepted at Great Clips 12850 Highway 9?
Great Clips accepts major credit cards including Mastercard and Visa.
What are the operating hours of Great Clips at Winward Commons?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips at this location offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are specialty haircuts like fades and tapers available at Great Clips?
Yes, stylists at Great Clips are trained to provide specialty haircuts such as fades, tapers, crew cuts, and more according to your preferences.
What nearby dining options can I visit before or after my haircut?
Nearby dining options include Subway, Little Caesars Pizza, Jersey Mike's Subs, Menchie's Frozen Yogurt, and Jilly's Cupcakery, where you can enjoy fast food, pizza, sandwiches, frozen yogurt, or cupcakes.
Are there any nearby wellness or spa facilities close to Great Clips Alpharetta?
Yes, you can visit Hand & Stone Massage and Facial Spa, Hand and Stone Massage and Facial Spa, and wHydrate Alpharetta for massage, facial, medical spa treatments, and IV hydration therapy near Great Clips.
What nearby services are available if I need dental or health care while in the area?
Windward Dental Care offers dental services nearby, and you can also find Results Physiotherapy Alpharetta and 100% Chiropractic for physical therapy and chiropractic care close to Great Clips.